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Reviews 558
Linda H
Feb 07,2022Excellent service. I was kept updated throughout, they notified me of minor scratches before I purchased and negotiated their removal before I accepted the car. Car arrived on time and was exactly as described. I’d be happy to purchase another car through BuyaCar.
ANTHONY
Feb 06,2022Very please with buyacar.. They sorted out some issues I had with a third party.. Thanks Chelsea, polite friendly swift and kept me in the loop at every turn. Tony
umar saeed
Feb 04,2022Fantastic experience like always
Trisha Richardson
Feb 03,2022I waited for a while for the car to come and when it did finally come it came without some of the accessories. I called buy a car and spoke to Alex. I explained the issue and she told me she has ordered the missing parts from the dealership and all will be with me soon The team are very professional and keen to help with any concerns you may have. I would definitely recommend buyacar to my friends and family
simone litchmore
Jan 28,2022This is the second time ive used buyacar.co.uk and both times were really good experiences. They were very helpful in finding the car i want and the delivery came at a reasonable time. They also helped with the part exchange of my old car (which i got through buyacar).
Amy
Jan 28,2022I initially reserved my car on 22nd December last year, and it arrived with me on the 7th January - all pretty straight forward. There were a few issues initially reported to myself upon purchase (few chips, scratches, cigarette burn in seat) which I said was fine - a second hand car, its to be expected. I was the notified of some more issues two days before delivery - mainly cosmetic, but also tyre damage. I still said this was ok. Unfortunately, when the car turned up, it literally looked like it had been driven by the previous owner the same morning. It stank of cigarettes, the seats were covered in burns & stains, and there was actually rubbish under the sets and in the back seat pockets/boots. It had not been valeted, at all. It also had a slow puncture, and a bulb out on the reverse light. What I will say, is that BuyACar did absolutely everything they could to resolve these issues for me. Chelsea, my account manager, stayed in constant contact and reassured me that these would be sorted. Even when I was stressful and perhaps a little short, Chelsea was absolutely excellent. The same goes for the rest of the team, and its an absolute shame that the quality control/communication with the garages BuyACar use isn't on par. I have no idea how the car made its away from the garage, and was apparently "quality checked and valeted, and it was still deemed acceptable to be delivered in the condition it was in. Despite the issues, I would genuinely use BuyACar again. They were helpful and kind, and its a shame whoever is in charge of making sure the cars are up to standard for customers isn't as committed as the customer service team.
Errol Grant
Jan 27,2022Would recommend this company to anyone the process was so smooth with no problems, I bought a car and though no fault of their own I sent it back, they took in back with no question asked and arranged for another the following week really pleased with every thing
SHAUN GREEN
Jan 26,2022Great experience. First time financing a car. Buyacar where very helpful, straightforward and no hassle. Would definitely use again
Shauna Flaherty
Jan 26,2022Really helpful staff. The first car I put a deposit down on was sold but the buyacar team found me another car that had the same spec and for a better price.
D Page
Jan 26,2022When a problem emerged with the car, Buyacar stuck with it very promptly until it was resolved
Paulina Czekalska
Jan 22,2022I bought recently car, which was quite quick process with excellent customer service, ready to help with everything I asked for.
Richard Lindsay
Jan 19,2022Great experience using buyacar. Staff was amazing and couldn’t do enough to help throughout the whole process. Highly recommend and will definitely be using again.
Michele Corsie
Jan 19,2022Alexandra was a pleasure to deal with. Efficient, knowledgeable and very understanding to our needs. I would highly recommend Alexandra as she went above and beyond with purchase of our car.
Andrew Skinner
Jan 19,2022ordered my car and got it on time and it looked great and drove the same . I also sold my old car to them and that went as the same way great experience.
jonathan ikwele
Jan 19,2022Ordered and got my car with ease Straight forward process with very friendly and helpful staff. Even got an extended warranty for cheap with them. After sales team also helpful unlike other companies
Jo Fielding
Jan 18,2022We had a great service from the BuyaCar team. Helpful, responsive and friendly. The car we wanted was a long way from us, and having the option of delivery made it very easy. I wouldn't hesitate to use them again.
Jade Lees
Jan 08,2022No hassle. Friendly staff. Car delivered at expected time and expected date.
Martin Pitson
Jan 07,2022Everything from start to finish was easy and effortless thanks to bye a car a++++
Adam Kerr
Jan 07,2022Bought a used Audi A3. Very easy/painless experience. From using the website, to any questions I had and finally the delivery of the vehicle. I went through the process of arranging finance with them, which was quick and simple. Although I did not use them for this. As with everything you should explore all your options to find the best deal. 5 stars, have used them in the past and would consider them again in the future.
travelling willberry
Feb 10,2022I was dubious about buying a car online but as they had exactly what I was looking for, at a very reasonable price, I decided to go for it. I'm pleased to say it was an easy transaction with great communication from friendly, helpful staff. Car was delivered to my door and I couldn't be happier with my purchase. I would definitely recommend Buyacar.