Easy to use website, friendly & helpful delivery driver, 5*
Brilliant service, from first contact, advice and help with the project was very good, and after order was placed it was delivered in a matter of days; the product is first class, I couldn't be happier.
A happy customer , got the glass delivered as promised with custom cuts. Could improve on the delivery timelines , my delivery took 10-12 days to complete . It I was made aware of it by the customer service before hand .
You have provided us with great customer support from beginning to end of the process. You and your team are really informed and go the extra mile at every stage, and we appreciate it. You will be highly recommended that’s for sure! Keep up the great work 😊 Many Thanks Teddy @ Designer Glass
Very good service from advise on the phone to delivery quality product will definitely use and recommend again
Service, delivery ,correspondence all very good had a problem that was rectified instantly ! 10 out 10 service
Longer waiting times is the only complaint .
Second time I have used the service and can’t fault it. Great price, delivered on time and looks great.
Had some lovely glass delivered for the decking on my garden, emailed in for a quote and had a price back from victoria within a couple of hours, which I ordered the same day and glass was delivered within the time stated and looks amazing on my garden I'll 100% use again highly recommend this company
Website was very easy to use. The glass looks great and arrived on time very happy customer. Thank you.
Ordered some low iron toughened laminated glass for our Juliete balcony and it's now fitted and looks really good will use you again for any future glass needs
Fantastic service thanks, the delivery arrived when you had promised and the quality of the glass is excellent.
Enjoyed web site experience. Good value. Good quality. Delivery service excellent
Don’t take any notice of the delivery given. Check out says 10 working days which in reality turns out to be 5 weeks from placement of order. If I’d known this I would have bought from elsewhere.
I needed a toughened glass panel for a landing ballustrade on my loft conversion project which was due to be signed off on fri 17th december. After speaking to them on the phone, I was told that if I place the order on that day (fri 3rd) it would be 10 working days for delivery, which would work out perfectly. I also made sure that the 10 working days included actually receiving the glass and was not just the dispatch date. Again this was confirmed verbally over the phone. Yesterday I received an email saying that it will not be delivered until monday 20th, and that the delivery date means the dispatch date....actual delivery may be a day later. Naturally I was angry at this as this was not what I was told. I called them and spoke to the same lady who I spoke to originally. She just gave me some lazy excuses and then told me that they dont even deliver to my post code on fridays!!! WHY DID SHE NOT TELL ME THAT WHEN I PLACED THE ORDER?! I would have gone to another company had I known this. I am now having to negotiate with the builder as to when they can come back to fit the glass as he is away for christmas from the monday when the glass is being delivered. I feel totally stitched up by buyglass.co and will not be using them again or recommending them to anyone. I was told what I wanted to hear so that I placed the order. It was only a panel less than a square metre aswell.
Very easy to order, only one query (from a complete novice!) which was answered promptly and clearly. Email came the day before delivery to say everything on target and delivery would be between 8am and 12 noon with a phone call from the driver 30mins before delivery. The order arrived at 8.30am but with no 30 minute warning call. Glass exactly as described with protective sponge pads. Very pleased with purchase and would have given 5 stars if we had had the phone call before hand to enable us to move the car and move a couple of things in the garage where we have stored the glass. Would definitely recommend this company.
Best price, good quality and prompt delivery service. Great experience all round.
Good website for ordering online. Chat with Victoria was very helpfull
Fantastic quality glass, exactly as ordered and very pleased! Thank you for the fantastic communication and smooth delivery. Excellent communication, advised of delivery details from staff and further communication from the driver! Please show my gratitude and appreciation to the driver as the communication and service was excellent. I would definitely recommend this company to family and friends! Thank you Buyglass.Co
TIM D
Feb 15,2022Very responsive and prompt service. Competitively priced and delivered on time. Driver very helpful