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Reviews 217
J cutter
Jan 23,2023Great service cheapest price I could find online and delivered quicker than originally expected - helpfull delivery driver helped offload to the deck not just kerbside and glass looks amazing all perfect - better than expected overall look .
Stuart Manners
Jan 19,2023Simple buying process at a good price. The glass dimensions were very accurate, and delivery was much quicker than other competitors.
R
Jan 19,2023Easy to order, delivered when they said they would, quality of glass excellent.
Philip broughton
Jan 18,2023Great service, Ryan was very knowledgeable and helpful, ordering was easy and glass delivered without issue
Sean Marsden
Dec 06,2022Fast delivery of order, glass done to exact details. Highly recommended.
Kam
Dec 02,2022Easy on line process and good customer service too when I rang to make an enquiry.
Helen Smith
Nov 30,2022Great service from BuyGlass, thanks. I needed to change some dimensions the day after I placed my order. Lucky the order had not gone to production so the changes were made without any fuss. Glass arrived exactly on time and to all the new sizes requested. Thanks, great service.
Rob_32002
Nov 30,2022Good comms and happy with service and prompt delivery would use again. Thanks
Peter
Oct 11,2022We ordered a custom shower screen. The price was very reasonable and it was cut exactly to size. There was a 3 week waiting list and on the day it was due to be delivered The delivery van broke down. We were working to a deadline so we contacted Ryan and he went out of his way to arrange redelivery. To summarise, good quality and above and beyond customer service. Highly recommended.
Customer- V455
Sep 27,2022Very good buying experience. Let’s hope for a swift delivery Round glass table top was received in perfect condition and as per instructions. Very happy.
Mr Derek Gardner
Aug 27,2022Very easy to use web site, put in all my dimensions and requirements, came up with a very reasonable price, easy payment. Glass being delivered in 10 days.
Jason Godley
Aug 26,2022Great website and provided all the options to order glass with complex cutout and holes. In addition, price was very competitive. This is the 3rd time ordering from this provider and always happy with the experience.
Karoly Bella
Aug 13,2022Fast response from The customers Service focusing on the issue and providing relevant information.
RobinLevey
Aug 13,2022Attempted order glass your site. Not sure what it was doing, calculated the cost and when I went to check out the price rose from £260 to over £300 , could not understand why. I called to ask what was happening and to confirm lead time, was told 10 to 15 days and to try again. Put order in 4/5th August. Today I received email saying delivery 30th August. I had booked a flight on that date to take a short holiday!
customer
Aug 05,2022Greater vice as usual
David Rigby
Aug 02,2022Easy to use and a good price aswell!
Ann M
Jul 27,2022The glass is fine and the prices are good, but the customer service is not so good, and the paperwork with the delivery states a different company name to both the website used for ordering, and the name of the company referenced on the bank details when monies are paid from your bank account. We placed two separate orders for glass, the first arrived fine although there was a bit of a problem with communication which may have been down to my e-mails not arriving to my in-box. The second order not so good. I had called to give an alternative e-mail address and to ask about the second order we had placed. I was told that the glass was due for delivery on Thursday 21/08/2022 in the afternoon, but I received an e-mail saying that the van had broken down so the delivery was re-scheduled for the following Tuesday. Transport breakdowns happen so this was fine. I then received an e-mail on the Tuesday morning stating the delivery was due on Wednesday in the afternoon not the Tuesday as I had been informed. When I called to query this and ask why the previous weeks late deliveries had not been prioritised, I was told that the van is loaded in order of drop-offs, leaves the depot on the Tuesday and returns on the Thursday after all drops completed. The van driver who delivered the second delivery said that he had left the depot that morning, not the day before as the female in the office told me. The second delivery arrived at around 9.45am not in the afternoon as I had been informed, but the website states that the delivery driver will not offload, it is kerbside delivery only. How are you supposed to ensure someone able-bodied enough to carry the glass is available when the information given regarding delivery is incorrect? Both delivery drivers were fantastic, the second driver did offload for me and even asked where I wanted the glass, I can't fault either driver. The female in the office who I spoke to on the phone did say that they had just had a change of system in the office so this may have been the cause of the misinformation I received, but I do feel that arrangements for delivery could have been better.
Debra Michelini
Jul 27,2022I haven’t yet received the glass I’ve ordered. Do I can’t really give a review. I can say that the process to order my glass was quick. I did read a couple of bad reviews, but a lot of good ones too. Do I’m hoping mine will be good. One concern I do have however is that I’ve been informed the courier will not actually unload the glass from his van. I have to do it. A bit odd if you ask me. Plus I have to check it before I sign for it. Well I’ve ordered 6 pieces so I hope the delivery guy can hang about. So I’m a little worried about that aspect. I’m extremely fussy so I hope everything is perfect. I guess I’ll be writing another review as soon as I receive my items. Fingers crossed
Andrew Allison
Jul 19,2022My order for 18 pieces of toughened 5mm glass was delivered in excellent time and the quality and measurements were exactly as l had hoped for. Also the delivery guy was extremely helpful and a pleasure to deal with on a very hot day.
Unit 3 Aria Park, Sherwood Avenue, NG18 4ZE, Mansfield, GB
http://buyglass.co
William Borburg
Jan 25,2023I needed a piece of glass to top an antique ivory inlay desk, the perfect size glass arrived with just the right amount of softening of the edges! Great work !