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CareAbout

4.5 (722 Reviews)

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About CareAbout

Who we are?

CareAbout is Australia’s Leading Home Care placement service, providing provider connection services for over 7+ years. Through our heartfelt support, we’ve built the trust of 120,000+ families Australia-wide and counting.

What does CareAbout do?

We help you find a quality Home Care Package provider or Nursing Home that matches your care needs across Australia. Saving you hours of time researching and finding a provider.

Contact Us

Speak to a care expert on 13 13 00 and find a way through the maze of Aged Care. Visit our website - Careabout.com.au

Helpful Information

What is My Aged Care? Home Care Packages Home Care Package Levels Aged Care Homes

Reviews 722

4.5

Out of 5.0

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customer
Jul 25,2024

The first person that I had contact with was Gabi, this young lady was excellent friendly and very helpful. It was her service that made a difficult choice so much easier.

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customer Jan Russell
Jul 24,2024

Very helpful lady

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Sue Powell
Jul 24,2024

Great customer service. Good knowledge of products available

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customer
Jul 24,2024

Easy and direct, so caring and interested in caring for the aged

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Peter Campbell
Jul 24,2024

I’ve got nothing to do a survey on. Give me something to work on and I will give you an opinion.

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Warren Lockett
Jul 23,2024

Jake was polite, knowledgeable & caring. He listened to my “story” & was understanding of my on going needs. He made some recommendations & took the time to introduce me to a new aged care contact - then followed up twice to make sure everything was Ok I felt confident and reassured with his knowledge & help Thank you!

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Christina Tamano
Jul 23,2024

Rishi was very easy to talk to and supportive in his answers to all our questions! Great job guys!!

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Jeff Mcullum
Jul 23,2024

They were very friendly & helped me a lot in changing my Home Care Privider to One i that suits my needs. Very Satisfied

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Denise Kallenberger
Jul 23,2024

Quick pickup on contacting by phone. Clear diction of consultant, Rishi. Intelligible recommendations made about distinguishing each of 4 agents’ service provision.

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Rose
Jul 22,2024

Luke the gentleman I spoke to was absolutely lovely. He was very informative and had great knowledge of the of the services and suppliers. He made my life easier in working out the right fit for my mums services. Extremely helpful.

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Barbara ryan
Jul 22,2024

Kirsty was wonderful, the best part was that mum takes a long time to say what she is saying. She goes off topic alot. Kirsty sat there and listened and asked mum questions. She explained things to mum more than once and came prepared.

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Ricky Strong
Jul 21,2024

The process is made easy and I feel I was listened to and my concerns addressed

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Maria D'Arcy
Jul 21,2024

It’s fine I just started to get help with care about thanks

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Adriana
Jul 21,2024

Service was impressive. Staff was kind , understanding, helpful, caring. Service was prompt, I got the help I needed very quick, I was actually very impressed. Thank you!!

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Lynn
Jul 20,2024

I was very happy with my experience until I received 2 follow up calls on the same day.i do not like to waste people's time so please don't waste mine.

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Robert
Jul 20,2024

Gave me information that I required

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Roy Edwards
Jul 20,2024

the speed of things happened very quick,from talking to Jake who put me on to a new provider, Sue taking over, arranging a meeting with Grant to get things moveing quickly,for changing providers,everything fell into place with,no worry for me.A very profesional team,i highly recommend to anyone changing providers--Roy Edwards

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Denise
Jul 19,2024

Treated with dignity, information given was helpful.

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Wendy Ferguson
Jul 18,2024

I repeat We felt pressured and did not find the interview comfortable

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customer
Jul 18,2024

Good communication, caring. Listened to the needs of my father. Prompt contact with a provider.

131300 [email protected]

Office 207, 28 Riddell Parade, 3185, Elsternwick, AU

https://www.careabout.com.au

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