CareAbout
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About CareAbout
Who we are?
CareAbout is Australia’s Leading Home Care placement service, providing provider connection services for over 7+ years. Through our heartfelt support, we’ve built the trust of 120,000+ families Australia-wide and counting.
What does CareAbout do?
We help you find a quality Home Care Package provider or Nursing Home that matches your care needs across Australia. Saving you hours of time researching and finding a provider.
Contact Us
Speak to a care expert on 13 13 00 and find a way through the maze of Aged Care. Visit our website - Careabout.com.au
Helpful Information
What is My Aged Care? Home Care Packages Home Care Package Levels Aged Care Homes
Reviews 722
Dianne Moore
Jul 11,2024Easy to talk to. Good information.
Suzi
Jul 10,2024Rishi, was super efficient, kind and helpful
Selena
Jul 10,2024Great service. Very clear advice.
Guy Brown
Jul 10,2024I could not recommend CareAbout more highly. They are very professional in their approach of your needs and are so willing to assist in every way possible. The staff are extremely pleasant and understanding. Nothing is too hard or difficult for them. Forever grateful for their assistance with a very daunting task for myself and family. Thank you Gai
Rachel
Jul 10,2024Depth of knowledge and accessibility
ROSS GILMOUR
Jul 10,2024Paulo was great - very professional and most knowledgeable with a friendly and caring manner. Could not have asked for any better customer service!
Don Wishart
Jul 09,2024My partner is mrs Noeline Crabb and my name is Don Wishart her Partner and Carer, We were amazed at helpfulness all the Staff are so helpful and polite we were extremely grateful for the home Care package they found for Noeline and myself , it has been a godsend and has taken so much worry and stress of getting Old and made Life so much easier ,thankyou .
John
Jul 09,2024Very helpful thanks
Leonie
Jul 09,2024Given alot of information that was helpful.
Katherine Mary Baines
Jul 07,2024The gentleman on the phone was very supportive very understanding and very helpful. Went out of these way to explain. The different providers went out of his way to explain how the hours worked and I was very impressed and it was very helpful.
Satisfied customer
Jul 07,2024Quick response to an enquiry made on a Saturday. Customer service team member was thorough and very helpful.
customer
Jul 06,2024Jake was extremely thorough, polite and informative. Always willing to answers any questions we had. Prompt in response to calls. Would highly recommend this service.
customer
Jul 05,20245very good.
Linda
Jul 05,2024The terrific guidance I received over the phone was incredibly helpful. The staff will call you back when they say they are going to. They speak clearly & kindly, they listen, empathise & have amazing advice to offer.
Dave Mac
Jul 05,2024Claire was sympathetic and also very informative. Navigating through the aged care can be difficult to understand and extremely complicated. Claire from careabout made it a lot easier . Thank you .
S.Rosewall customer
Jul 05,2024I've finally found a group who actually work at what your needs are and begins to fulfill them almost immediately
Anne
Jul 04,2024Helpful and empathetic person I spoke with Sent me very knowledgeable person to discuss my needswith
William Mayer
Jul 04,2024very helpful information
Martin Evertsen
Jul 04,2024Clare gave clear and precise info and easy instructions on the email to get what i wanted
Office 207, 28 Riddell Parade, 3185, Elsternwick, AU
https://www.careabout.com.au
Mrs Carmel Bennett
Jul 11,2024The response was very fast. The Customer Service Operator, Jake was very knowledgeable and supportive. Very quickly organised the best option for my mother, arranged the appointment and was readily available for followup questions after appointment confirmation. I don't usually use referral businesses, but CareAbout has me rethinking that.