About CareAbout
Who we are?
CareAbout is Australia’s Leading Home Care placement service, providing provider connection services for over 7+ years. Through our heartfelt support, we’ve built the trust of 120,000+ families Australia-wide and counting.
What does CareAbout do?
We help you find a quality Home Care Package provider or Nursing Home that matches your care needs across Australia. Saving you hours of time researching and finding a provider.
Contact Us
Speak to a care expert on 13 13 00 and find a way through the maze of Aged Care. Visit our website - Careabout.com.au
Helpful Information
What is My Aged Care? Home Care Packages Home Care Package Levels Aged Care Homes
Extremely helpful with the upcoming changeover 👍
Company was very prompt getting in touch immediately it was referred to them. Contact Karen Durack was precise in what she was going to do and followed up that the organisation that she advised that my case had been referred to had actually been in contact with me. I was very impressed in the way things were handled. Thank you.
In need of specific advice I received professional, understanding from people who were prepared to listen and tailor their responses to my specific needs. Speedy responses to the researched questions were delivered as promised and now I have a placement in an Aged Care home for my 87 year old sister. My thanks are echoed by family members. Thankyou Veronica and Billy for your supportive actions. - Trevor.
Understanding what my needs were and the response
The person who I spoke with was Rishi Deepak. He was polite, professional and very helpful. He listened closely to my comments and summarised them correctly and succinctly.
I think it was Fiona I was talking to and she was very helpful & informative
Much appreciated my phone conversation was well received and advice given gave me food for thought as we await acceptance of the package.
Prompt followup phone call and email information. Helpful contacts and pleasant experience.
Care, going above and beyond with advice and information.
Helpful with request for providers in my area, only one suggestion was supplied. Staff very pleasant on phone.
The introduction to Care About was impeccable in that my chat with a fabulous lady was indeed exactly the assistance I needed. I feel I’m on the correct path now to obtain assistance for my elderly mother. I appreciated her empathy and understanding of the situation posed to her and am grateful for her prompt assistance in making the first appointment.
Very caring , willing to work with us, and cope with aging parents limitations.
Jake was extremely helpful and explained all options..some I had not even thought of. He was pleasant and courteous and I recommend him highly to find a provider that suits my needs. Jake took the worry and stress out of the unknown that has come upon me suddenly. Much appreciated
I was searching for a Home Care Provider for my mother. I came across Care About. I emailed them and less than 5mins a Care Advisor contacted me. The Care Advisor was Jake Fleet. Jake listened to what help our mother required and her needs. He searched through the Home Care Providers and matched a company that he thought would be suitable for our mother. He then followed up with a text and an email confirming the appointment and all details of the provider. I was very happy with the service provided and so glad I came across Care About. Jake took all the stress out of finding a reliable and caring Home Care provider for our mum.
Efficient, timely and thorough service
Knowledgeable, considerate & understanding of my needs I was also able to think of other areas I need assistance with while in conversation. Very happy with everyone who has contacted me, with my health & welfare a priority.
I contacted your organisation prematurely but the staff who messaged and email me were very helpful
Cannot explain how helpful, professional, encouraging, informative & so very nice I found Karen to be. The follow up on things I needed to do. Karen was always there for me. Karen is amazing. Thank you. Tricia TRAILL
SO FAR SO GOOD
Elizabeth
May 30,2024Helpful and caring advice Supportive ...