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Reviews 778
Robert
Jul 31,2020Excellent price and exceptional service from start to finish. This is my new "Go To" place for great products and services.
customer SJH
Jul 28,2020I ordered an 8 x 10 rug online. I read several reviews that were not so favorably rated and those reviews were from people who experienced bad service and had carpet installed. I decided to order it anyway, since I didn’t have to work with any service people - and I’m glad I’m did. Not only did I save quite a bit of money but the order was shipped within a few days, and I received an email that the order was shipped, and the order arrived the next day. Pleasantly surprised. I absolutely love the rug. Everything I had hoped for and in great shape.
Linda
Jul 28,2020Ordering online with this company was perfect.We will purchase from them in the future.
Chris Harris
Jul 24,2020Z and Alex did a phenomenal job! 2 days work, but their work is top notch. Very professional. Very polite. Very clean. Great job, fellas!
Sage
Jul 23,2020Fast service, which was unexpected during the pandemic. Thank you.
Elizabeth D.
Jul 19,2020I was shipped the wrong color carpet. I ordered multi-color and received beige. Unfortunately to get it out of the shipping plastic, the plastic had to be ripped. Therefore, I have nothing to ship the carpet back in. I’ve already reordered and received the carpet I wanted from Amazon because you now show it as backordered. If you didn’t have it in stock, it would have been nice to be contacted to have the option of canceling my order or accepting the color you had. This was blatant lack of customer service. Hopefully we find time to drive the hour and a half that it will take to drive from PA to DE, crossing state lines during a pandemic, to return this carpet before it’s too late to return it. Otherwise I’ll end up paying for a carpet I didn’t order. I had previously had wall to wall carpeting installed by you. I will not buy from you again.
Karen Sweigard
Jul 09,2020Thank you to Zach for the selection and scheduling, and Brian and his crew for the installation of our new living room carpeting. It was a great experience working with you and our carpet looks fantastic!
Robin
Jun 23,2020I love this shag carpet. It's very luxurious, soft and looks amazing. It came exactly when promised and was priced far below what other sites offered. So glad I stumbled across Carpet Mart!
customer
Jun 20,2020love my carpet she have bought one size up and it is slippy on the deck you need a pad underneath, when you come in the door the rugs slips back even when the dog jumps in the door
D Reynolds
Jun 20,2020Fast shipping, high quality rug at a very affordable price!
customer
Jun 20,2020Choosing, ordering and receiving the rug went beautifully. We had actually seen the rug that someone had ordered so did not have to depend on online photos to know whether or not the rug was what we wanted. It is in our entry hall and we are pleased with it as well as the entire process of ordering online.
Patricia M.
Jun 19,2020My experience from finding my carpets to delivery was easy and fast. I love my carpets. Great quality!
customer
Jun 19,2020Had exactly what I was looking for. Rug was shipped and arrived in a timely manner and was in perfect condition. Thank you!
SF
Jun 10,2020I received the wrong color carpet at first. Had to wait a while to get a response but I’m pretty sure it had to do with Covid-19 and being understaffed. Otherwise the process of returning the incorrect and receiving the correct carpet was really smooth.
Aaron Coleman
Jun 09,2020I also purchased the Nourison prismatic seafoam rug and it is perfect! This rug complements my medium blue furniture and I can't stop looking at it. Carpetmart had a sale plus an additional 10% for new customers, the price was hundreds cheaper than anywhere else. Customer service was very helpful and the rug was delivered in a little over a week. I will be buying a another rug from Carpetmart in the very near future!
customer
Jun 04,2020I ordered the Seafoam Prismatic Rug. I absolutely LOVE IT!!! It’s so beautiful!! It looks even better than the pictures in my opinion. I received it in a timely manner and the quality of this rug is unbelievable. Very Nice!! I’m so happy I bought this and would definitely recommend CarpetMart to others and will use them in the future. Thank you!!
Daniel Clever
Jun 02,2020We are really pleased with our purchase of carpet for the bedrooms and vinyl flooring for bathrooms . Great sales lady Rhonda h. And the best installer we ever had with Craig stackhouse and partner . Please thank each of these two individuals for us
Sherrie
May 29,2020Great service
Colleen G.
May 27,2020We had an excellent experience from start to finish. Dave our salesman worked with us to pick a durable yet beautiful vinyl product to suit our needs. Michael did a great job installing on our entire first floor in a very short time to lessen our inconvenience. Great job guys!
Joe Sontowski
Jul 31,2020I was drawn into Airbase Carpet due to an ad that offered free carpet install. Buyer beware!! The fine print for the free install for my carpet had restrictions. I had a favorable experience last week when I bought an area rug at the store. However when I wanted to buy inside/outside carpeting with free install, I needed to spend much more then I wanted to due to additional fine print restrictions. So the AD for Free Carpet Install wasn't free at all,,,,