Had exactly what I needed and delivered it promptly.
The rug is absolutely beautiful. The colors are vivid. Carpet is plush.
They had the lowest price on the area rug I wanted, and no taxes. The shipping was very fast, ordered on Friday and it arrived Monday.
Excellent selection, price and fast and efficient purchase and shipping.
They had the rug I wanted and I received it quickly.
Had what I needed. Quick shipping. Very good prices. Highly recommend.
Excellent experience from start to finish. Price is right. Tamera was an exceptional sales person. Could not have been more helpful. When it came time for installation, Jonathon and his crew were right on time. Craftsmanship and clean up was as good as anyone i ever dealt with and they could not have been more polite and helpful. The entire crew was very particular with every detail and willing to go the extra mile to make my wife and I as happy as could be. Jim & Pat P., Linfield
Delivered right away!
5 yrs ago I bought Loloi Enchant EN-27 Neutral Area Rug at Room-to-go 7.7'x10.6' cost $187 now is $299. Anyway because the quality and I assumed is the same now that's why I bought the same rug smaller 3'10" X 5'7" ($159 list price then discount to $127) to match the existing rug. The price is higher which don't really care however the thickness is 30% less as well as the quality. I assumed is the manufacturer their changes.
Your prices are competitive but your customer service is terrible all they worry about is the sale but no service is offered So we choose to go where we were treated like customers should be treated.
Easy to order on line. Quality product. Prompt delivery.
Great service! Fast shipping! Beautiful rug!
For the past 5 months we have been buying tile, flooring, and rugs from carpet mart . Our experience has been wonderful. Even thru all this Covid confusion things have gone very well. To all the employees, thank you for your kindness. Tenniel, thank you for helping us make decisions and taking time with us...not just once but every visit. Matt, thank you for being a great manager, talking with us , helping with decisions and even loading our flooring!!! Very well done Mechanicsburg Carpet Mart!!!
Carpet Mart has the best customer service I have ever dealt with I know I drove the woman nuts between picking sizes of my area rug and she was as patient and nice as could be I received my carpet today and it is beautiful better than I ever expected. I will recommend it to all my family and friends as the first place to go for a area carpet. Thank a You Again much appreciated
Quick shipping, great price.
We just wanted to let you know how much we love your customer service with sales especially when we mis-ordered a color of the rug. We immediately contacted customer service and they were awesome and assisted us with making it right. The rug came quickly to our home!
There were no surprises! The product was exactly as pictured and delivered in a timely manner. Thanks!
Great service and product
I am so happy with my purchase! Better than I thought it would be!
Pat
May 23,2020Love this rug. Everyone comments how colorful it is.