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Reviews 127
Owen
Jul 12,2023I dealt with Geraldine and she was a breath of fresh air. She called me to discuss my issue about possible outstanding finance on a car I was buying. She couldn't have been nicer/more helpful/pleasant. You are lucky to have an employee like Geraldine. She even offered to follow up with me to put my mind to rest
R OLeary
Jun 21,2023Did a full check before importing car from Northern Ireland. Came fully clear. A year later when selling the buyer checked deeper and found my car was a Category S write off, insurance after a crash on the poctra.net website. Suddenly i was stuck with a lemon, despite the check. Lost €2.5k, was offered refund on the car check lol and of course the TsCs cover cartell. Seems they have issues getting certain write offs on UK inc NI reg's but once rereg'd in Ireland they can update later. Too late for me, cant trust this service again. BUYER BEWARE
Christian Gottmann
May 25,2023I have been liaising with Donal, excellent customer service, speedy results and have peace of mind every time using this product. Can't fault!
DEREK
May 09,2023I was dealing with Colette in relation to my enquiry. Colette could not have been more helpful. Prompt replies and matter fully resolved. Very highly recommended
Gerry Hennigan
Mar 30,2023We recently carried out a car check on Cartell.ie and the report for vehicle in question came back with a glowing response. However we decided to crosscheck on another website and the report came back with a warning flag suggesting the vehicle may be a write off, damaged in a crash, used as a garda car, or possibly flood damaged. How can this be as we were searching the same on registration on both sites. Having paid for the Cartell report we can't trust it. So what are we paying for???
Ioan Mos
Mar 18,2023I bought a report for a car that I know it was crashed but it does not show in the report.... written off car......asked for my money back, no reply yet
Maurice O'Connor
Mar 06,2023Excellent service, I'm in the motor trade a long time and never experienced customer service like it. I had a issue with a car over the weekend and I spoke to a man named donal lawlor, he went above and beyond and had everything ready for me by Monday morning so I could get back to my customer to tell them everything was in order. Top man donal , thanks for everything , would highly recommend
Aoife Moroney
Feb 22,2023Brilliant service! Colette is amazing. She was available straight away, and sorted out my problem instantly. Highly recommend Cartell.ie
ROBERT MOLLOY
Dec 03,2022We are a small garage (sales and repair) in Dublin and use Cartell to check ALL of our cars prior to purchase / sale. We have been using them for years and find them to be the best - very professional and importantly accurate vehicle history check. Easy to contact by mail or phone ... knowledgeable staff and friendly too. As a business we need to protect consumers and ensure or vehicle have no nasty surprises (which they don't). We intend using Cartell well into the future.
Keith Langford
Nov 23,2022I bought a UK car report today online from cartell.ie and needed some help to understand part of it so I rang the landline got through to a lovely lady that explained everything very clearly to me . Thanks a million Geraldine.
Christine
Nov 18,2022Very prompt and accurate reporting. Staff were so friendly and knowledgeable over the phone. Would definitely recommend this service.
Paul
Nov 17,2022I used cartell for 2 checks on cars that I was looking at in the past 4 weeks, both of them were on finance ( neither disclosed by the sellers ) , and i believe one of them is fraud, only for my cartell checks i could have been caught with either of these, spoke to Geraldine who was very professional and extremely helpful , Many Thanks.
Andrew McCrae
Nov 16,2022I was amazed at the detail of their data. Everything was covered. I followed up with an email question to Cartell and the customer service was phenomenal. They called me to explain and this is rare to get this level of service.
Marcin
Nov 08,2022Buying a car is stressful enough and when I am using Cartell.ie I always happy with service. Only a few times happened that I head to contact customer service and always felt great dealing with them. Also the report is very easy to read which makes it fairly easy to understand. Great job!
Baldoyle
Oct 06,2022I found geraldine very helpful at cartell.ie .. She sorted out my problem asap..highly recommend
Daniele Giambra
Aug 18,2022Hi Geraldine, You answered all my questions and provide a great service!! Your instructions were very clear as well as educational. thanks, Daniel
Patricia Madigan
Jul 28,2022I used cartell in the last two days to get a report on a car that I was intending on buying and I didn’t understand everything on the report. I proceeded to phone cartell and Geraldine went through everything on the report with me and gave me some extra advice also, which was very reassuring. I would highly recommend cartell.
Irene
Jul 05,2022I had a query about why the NCT check was highlighted and Geraldine rang me and explained in details what it meant which was really helpful and gave me additional information which I found very reassuring. I didnt expect to be able to speak to anyone about the report so that was an added bonus. Well worth the €18!
Ronald Wynne
Jun 27,2022Very professional and courtesy call to me by Geraldine.
Independent House, 27-32 Talbot Street, Dublin, D01 X2E1, Dublin, IE
http://www.cartell.ie
Rob
Jul 18,2023If you're considering buying a car, Cartell.ie is an excellent choice. Their reports provide comprehensive and reliable information, offering a fantastic level of detail on previous ownership, accidents, NCT, tax, finance, and imports. Their outstanding customer service truly sets them apart. Cartell.ie is an invaluable tool for making informed car-buying decisions. Highly recommended.