We have used Cartell for many years now, and we have always appreciated the excellent service provided. Donal is our point of contact at Cartell and he is very good and very helpful. We would recommend using Cartell for vehicle checks.
I needed support on a small issue I had this morning and was very pleasantly surprised that the phone was answered very quickly by a lovely lady called Geraldine. She was very professional and friendly and resolved my issue in no time at all. Good customer service is an absolute pleasure!
I wanted a mileage number on a car I was offered so entered a low number just to check against. This is the number that was then listed on the report - does not give actual accurate mileage on the report.
Found cartell very useful. Gives peace of mind. Their customer service staff very helpful for providing additional clarity. Thank you Stephanie.
Fantastic Service Always very helpful, and Donal is a excellent rep. Anytime we have a query, he does his level best to help us out. Would recommend this service to any garage in the country.
Geraldine offered to call me and discuss the query that I had sent over via chat initially. She was extremely helpful and genuine and answered my query completely, offering me lots of information and advice. Thank you!
SERVICE WAS EXCELLENT A* I ordered a full 3 star report from cartell.ie and noticed a mileage discrepancy... I made a quick call to the company and customer service advisor Geraldine went out of her way to trace the milage for me. I can now buy my car with confidence with the extra information. Would recommend to anyone who is buying a second hand car privately and needs a full check.
Geraldine phoned me explained my finance check . very helpfull
Highly recommend, Cartell products offers valuable insights into every car we inspect or take into stock. Donal and Geraldine have been very helpful since day one! Hill's of Bray
Very helpful
I was looked after by Geraldine, She went above and beyond to resolve my issue which went on for a few weeks from when I first contacted Cartell. Geraldine provided an excellent service and I highly recommend Cartell.ie.
Stephanie was brilliant, she went through everything with me and helped me understand what I needed to do.
The customer service agent was very helpful and promptly answered my query.
Excellent customer service, responsive and nice to deal with.
As i was completely new to the car purchasing market I found Cartell very useful in figuring out a lot that I wouldn't be aware of when purchasing a new car and also found that my support agent Stephanie was very helpful in answering all my questions and providing advice to a new driver like myself!
Fantastic Service. I would never buy a motor vehicle without first checking with Cartel. The last time I used the Service it identified outstanding Finance which was promptly cleared when I drew the Seller's attention to it. I suspect many cars have outstanding Finance when offered for sale. Please be careful.
I would highly recommend Cartell.ie. The report was quite comprehensive. I had a query about my report, and I called the helpline and got great assistance and advice.
Donal Lawlor was very professional to deal with. Once again Thank you for your help.
Quote from Cartell: They "do not provide accurate information and this is stated in their fine print"
Diane
Jan 13,2022Needed to use the services of Cartell.ie earlier today. The response time was very efficient and the information supplied was very informative. Overall, excellent customer service.