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Reviews 180
Eleanor
Jul 08,2023Fantastic shop! Amrik was so kind and helpful as well as enthusiastic and very supportive about my piano learning journey!
Suzanne Harb
Jul 07,2023Nice lovely nice nice Amrik was a warm and knowledgable ambassador of music of all kinds. The shop offered a range of wonderful instruments from woodwind to strings. This could be the best music shop in Manchester, NAY! The world. I would recommend a stop in for the instruments and a general self esteem boost. Will be back soon! Don’t forget to catch the glint in his eye.
Daniel O'Brien
Jul 03,2023Was served by a gentleman called amrik he was very helpful this shop has great equipment and excellent customer service. Highly reccomend
Jack
Jun 30,2023Went in to purchase a karaoke microphone and Amrik was very kind and helpful. Always enjoy popping into Chase, me and my friend are always made to feel welcome.
Eyal Sela
Jun 21,2023Amrik was very honest with me about my situation, he wanted to help me but also wasn't greedy and advised the clueless me that I shouldn't be spending too much on something that I can achive on my own (some context: I needed to have a string replaced on my electric guitar). I got some other essentials on the way out, great experience, I will be back!
Jack Curtis
Jun 17,2023Incredibly welcoming and charming guitar shop, could spend years in here easily! Terrific prices and wonderful guitar selection, came out with a new guitar and a free kazoo! I'll be returning whenever I'm in Manchester.
Jasmine
Jun 17,2023Incredibly welcoming environment and super friendly and sweet staff. My partner found the perfect guitar and they were happy to accommodate and help. Would definitely recommend to any musician :)
Rachel Wo
Jun 05,2023The shop owner and staff were all super nice and professional! Helped me fix my guitar in a very short time and charges a fair price, also gave good advice. Would definitely revisit it.
Alan T
May 15,2023There are not many shops I have been to that offer such a warm friendly open welcome like we received on visiting Amrik's business. My son wanted to go and look in the shop whilst we were killing time to go to the Deep Purple Gig in Manchester. He had recently bought a guitar and even though we did not go in to buy anything (and said as much), Amrik made us very welcome to stay and indeed to play! This kind of music shop should be supported for it's humble and personal services and deserves success and repeat custom. Thanks again for the plectrum and shaker Amrik :-). Hope you can still remember us and can accept our apologies for this long overdue review that we promised to do. Best wishes, Alan, Rachel and James.
Amber Campbell
Apr 28,2023What a wonderfully welcoming shop! Very happy with my purchase and even happier with the experience. I will certainly be returning.
Dennis
Apr 21,2023I ordered the wrong Uke off the Chase eBay site. Gutted. Panicked. eBay order cancellation?? Sounded like a huge problem ahead. TOTALLY WRONG. I phoned the Business, 10mins from placing incorrect order. No waiting. No "press this press that", simply a quick answer and even quicker transfer to one Amrik, who I now know to be the Owner. Nervously explained my issue and steadied myself for a rough time. TOTALLY WRONG. My issue was resolved in minutes by way of a 100% refund. I need not have worried myself. I have since ordered the correct item from Chase. Why would I look to buy anywhere else after such super Customer Care. Chase is now my go-to musical instrument supplier. I'm a musician of sorts !! I'm 76 years old, and this whole experience with Amrik and his business is most definitely my best ever shopping experience. Amrik, you are truly a Prince amongst Men. TOTALLY TRUE. Thanks Chasedirect. ❤️
David Roberts
Apr 13,2023Saw the show on Oldham Street and, to escape down-pour of rain, went in. Fantastic display of guitars and extremely helpful and friendly staff. Thanks for your kind assistance!
George Coster
Apr 10,2023I popped into Chase Music Direct looking to buy a kettle lead as I was playing a gig that evening up the road and mine had unfortunately broken after soundcheck. Although they did not have any in the wall for sale they kindly took a kettle lead out of one of their display amps and sold it to me. All round kind and helpful service who were willing to go the extra mile. I would highly recommend.
Sami Wood
Apr 07,2023Friendly staff and made me feel very at ease whilst selecting my new guitar! After recently moving to the area I was keen to find a new 'go-to' for my musical needs and I definitely think I have found it! Nothing was too much and the staff even made an effort to get to know me by name. Thanks for the great experience! Looking forward to my next visit :)
SD
Apr 05,2023Went to visit Amrik in Chase last week with a couple of queries about my guitar and amp. He was extremely helpful and offered some invaluable advice absolutely free of charge!! Will definitely be visiting again!
Mark Hague
Apr 04,2023Visited the shop whilst in Manchester on Saturday. I recalled visiting the shop in the early 80s when it used to sell ARP keyboards so sought it out. The service and friendliness of the staff is still as good as ever and I enjoyed viewing their immense range of guitars, that were very competitively priced including their own brand. Great to see such a friendly well run business be successful for well over 40 years - well done Amrik!
Chris
Mar 26,2023I went into the store to see if they had any Capos for my guitar. The staff are super friendly, knowledge and helpful – with a massive range of stock. I’m already planning to go back again. 10/10.
Alys
Mar 24,2023Amrik helped me chose a ukulele for my son, he was really nice, thoughtful and helpful.
Tony Scott
Mar 21,2023BE CAREFUL WHEN DEALING WITH THIS COMPANY! They accused me of damaging a piano bench without proof or justification when I returned it unwanted. They then docked my refund by £15.
58 Oldham Street, M4 1LE, Manchester, GB
https://www.chasedirect.co.uk
Lauren Blake
Jul 12,2023This musical instruments store is a treasure trove for musicians. Their vast selection of instruments, from guitars to drums to keyboards, ensures that you'll find exactly what you need.