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Reviews 180
RichieT
Mar 14,2023I believe there are pianos upstairs, but we never got beyond the forest of guitars. In fact four of us ended up having quite a lengthy jam session. Extremely friendly shop with a huge range of guitars and basses, especially good for those on a budget and not wanting to spend thousands on the likes of Fender or Gibson.
PDH
Mar 14,2023The sustain pedal on the 3-pedal unit on the Chase stand for my Casio keyboard stopped working. I called them and was advised to send an email with full details, which I did. Amrik from Chase phoned me, clarified what was required and emailed an invoice that I paid by bank transfer. The part arrived promptly, beautifully and securely packed and is now fitted and working correctly. Excellent service; courteous, helpful and efficient.
Jack Graves
Mar 13,2023Walked aimlessly around Oldham street when this music shop caught our eye, we went in and were immediately greeted by Amrik who was very charismatic and the sweetest guy. He made us feel very welcome and we had a lovely chat which left us smiling and talking about how nice he was. We will be back again! <3 From Jack and Nadine
Steve Cook
Mar 13,2023Stumbled upon this shop again after first buying from there in the early 1980s. Had a lovely chat about the changing musical trends with Amrik who was such a friendly guy. More guitars than keyboards this time but a brilliant looking shop with a great atmosphere. Congratulations on going so long.
Ruby Hilton
Feb 23,2023Stumbling upon this treasure trove in Manchester was magical. I was greeted by the the most kind hearted, gentle soul I have ever met. Amrik knew exactly what I needed (even when I wasn’t sure) and there I began my harmonica playing journey. I knew I had to go back for my second and Amrik not only remembered me but was once again able to get me my next harmonica. Thank you Amrik, I will never visit another music shop for anything ever again.
ona
Feb 21,2023been trying to do this for time hopefully it uploaded this time. Amirik is the sweetest guy n he makes you feel so welcome when entering!!! big ups to him n the store one of my faves for sure 💕
John James Enright
Jan 18,2023This is the email I sent to Chase Direct, 17 Jan, '23: "Many thanks for the safe and rapid delivery of my Kawai CN-29 digital piano, which was delivered to me this evening. Can you please pass on my thanks to your delivery driver, who went out of his way to get the piano to me this evening, as promised, despite driving conditions being truly horrible - with icy roads and falling snow - and then he was most apologetic for being about 15 minutes late, when I wouldn't have blamed him if he'd abandoned the journey altogether, and delivered on another day! Throughout, he was polite, courteous and 100% professional, and took no end of trouble to get the piano safely across the icy surface of the car park and into the lobby of my flat, putting it exactly where I wanted it. I do hope he had a safe journey back to Manchester. This, I would add, matches up with the very helpful attitude of your staff when I telephoned about the piano and its delivery. You can be sure that if anyone asks me about buying a musical instrument, I will have no hesitation in fully recommending Chase Direct. The attitude of all your staff towards customer service has been outstanding, from start to finish. With my best regards to all your team, John J. Enright Mancheste Road, Buxton, Derbyshire
Jack Lydon
Jan 16,2023The best and only music shop you need in Manchester. I genuinely could not tell you after almost 5+ years of living in the centre of Manchester any other music shop other than Chase music, because you just don't need to! The owners there are incredibly helpful, willing to take the time to talk you through all the products in detail and everything in there is really well priced. I've gone in there with a few audio issues I needed some kit for and came out with exactly what I needed to. I've never needed to take anything back to Chase for a return or because its broken, everything I've gotten has been great quality. How I'm going to pick an acoustic guitar when I next go in, I have no idea. The range of guitars and basses they have is huge for size of the shop! Great prices for all of them too. Thanks Chase for continuing to be the one and only music shop for me.
Kev
Jan 06,2023I ordered a piano online and Chase Direct were by far the cheapest I could find for the model I wanted. I hadn't heard of them before and they didn't show up in Google shopping searches and so was a little apprehensive about ordering from them, however I've received my order today after only 2 days in perfect working order and from my experience fully deserve their high rating on Trustpilot.
catherine
Jan 03,2023What a great shop. Amrik was very friendly & knowledgeable.So glad we bought the guitar from them & supported a local business. 🎸🎸🎶🎵
Julia Seery
Dec 31,2022Stumbled across this lovely shop with my boyfriend. Was greeted with friendly, knowledgeable staff who were very accommodating and directed me to the exact sheet music I was looking for. Would highly recommend. Good to meet Amrik.
sarah
Dec 31,2022So helpful and welcoming. Let my son try lots of guitars with no pressure but lots of advice. Did not try and sell higher priced items but let my son choose his own. Will definitely return. Thank you
Freddie Bruhin-Price
Dec 17,2022Amrik is really welcoming. He helps to find a solution for whatever you need relating to your instrument, be it new strings, a pedal or a strap. The warm welcome and good vibes keep me coming back. Thankyou!
Holly
Dec 10,2022Chase Direct were very helpful and attentive. They had a wide range of stock and helped me choose a christmas present for my dad. I even got a free key ring with my purchase! Great shop and excellent service!
Tijani Elhassan
Dec 09,2022We only needed something small but Amrik made out short time in the shop very enjoyable with his warm humour and hospitality. Great shop that I would recommend to anyone in and around NQ. Never let’s me down
arron
Dec 07,2022The shop owner was very friendly and welcoming. There's a great collection of musical instruments and books for all skill levels. I'd definitely recommend visiting if you're in the Northern Quarter of Manchester. He even gave my partner a keyring
Martin
Dec 06,2022First visit to the store today and wasn’t disappointed. Amrik was more than helpful and had a huge selection of guitars and other instruments. Will definitely be going back very soon!
Dóri Bánó
Dec 04,2022I wandered into this store with my friend upon seeing the impressive guitar selection and cozy store setting from the outside. What we found was a great store with a kind shop owner who encouraged us to try the guitars and helped us navigate the variety of selection the store had. I would recommend this store to anyone who is looking to buy or just try some instruments, and will definitely be going back myself.
Jenny
Dec 04,2022My friend and I had a great experience here. We were greeted very nicely and were encouraged to play any guitar or bass. I really recommend anyone to pop by the store whether you’re seeking to buy a guitar or just interested in viewing their vast selection of instruments.
58 Oldham Street, M4 1LE, Manchester, GB
https://www.chasedirect.co.uk
Archie Moss
Mar 17,2023I dropped by Chase to grab some cables for a gig and ended up having a lovely chat with the owner, Amrik. I told him it was the shop my mum took me to get my first ever guitar as a kid. Brilliant service, everything a guitarist could ask for and a really friendly atmosphere. I will definitely be going back the next time I need anything.