Easy to use quick delivery and kept informed every step
The company refused my pricematch and the seat did not fit properly
Thanks very much for the support and advice to get the right product from Alex in the Sales Team
Prompt service. Extremely helpful guide to finding a replacement toilet seat. Highly recommend this company
Quality of service and understanding of requirements.
A great quick response from this company. Ordered the toilet seat from them as it was a very competitive price. Good all round service.
Very helpful answering my questions either via email or phone
Arrived quick. Happy with my product.
Thank you great service and support
Very happy with my new toilet seat and the haste with which it was delivered.
Efficient and good communication
Fast and efficient delivery. Good quality product
I tried to identify three loo seats (new build and no information supplied by the builder!). Was impossible. None of the companies we all know could or would try to identify - they were only interested in selling if I knew the product number. David at Choice, examined the photos and measurements and within 12 hours got back to me with all the information needed. AND - his prices were lower than anywhere else. Highly recommended.
Professional service and quick delivery
One of our toilet seat lids had suddenly failed to soft close after seven years and the original supplier had ceased trading. I had searched in vain for a replacement toilet seat but without documentation I had nothing to go on! (Sorry) I found the Choice replacement toilet seat shop on line and, following an exchange of emails with Alex, the helpful customer service representative, sending him photos of the failed unit, they were able to source a replacement seat/lid unit of the same size and similar in appearance. They dispatched it to me quickly. The instructions were clear and the replacement is now fitted and in use.
Got the exact right seat for my unusual toilet. Their website was like an identity parade, when I saw my toilet on it, it was like recognisin g a person. The 3rd party seat is just like the original one, and the measurements reassured me it was the correct product.
My thanks to all involved in my order. Prompt responses to my many emails and really helpful at all stages of my order. Genuine Vitra parts supplied.
Fantastic customer service who helped identify the correct replacement seat and provided instructions on how to change over. Easy to order product, dispatched and delivered quickly, well packaged. Definitely recommend!
Expert recommendations by Alex and David
c mellalieu
Jan 23,2025The product was exactly as ordered