Overall insurance good but travel insurance not so
Always friendly service. Not the cheapest but you gets what you pays for I believe
Excellent organisation with customer service focused staff.
Brilliant service, friendly staff
the best doesn't need a long explanation if they're simply the best insurance society around
Prompt and professional service Good and friendly staff
Very helpful agents,excellent price insurance(car) actually went down.
Excellent service the lady I spoke to was so helpful. I was changing my car and didn't know how to manage the transfer of insurances but needn't have worried it was so easy thanks to the CSIS member of staff.
Very efficient and by far the most competitive....
As always a 1st class service.
Just straight forward, no nonsense policy.
Great service yet again from this company. The lady doing the quote forgot to add something to my policy but she phoned me back almost immediately to say what she’d done and correct it. Really happy with all the policies I have with them.
Always professional customer service.
I always telephone and whoever answers is always polite, friendly and professional. My questions are always answered to my satisfaction and everything is logically explained. I have every confidence in CSIS.
They have been very good with communication and explanation of policies in saying that the proof will be when we ever have to make a claim
I have used this insurance Company several times & found it is very reasonably priced & competitive with other Insurers. They are easy to contact & very supportive with advice.
Always helpful, civil and very professional
Easy process and good communication and service. Very good cover clearly explained with no additional costs for paying monthly. Would of been 5 stars if renewal costs had not gone up so much and had kept at last years rate.
Representative was very helpful but premium is higher than alternative quote of same standard from another insurer
customer
Nov 26,2021Very happy with the professional experience I had with with the sales staff for civil service insurance.