At Clearit USA, our mission is to combine the latest technologies with a team of experienced professionals in order to bring you the most convenient service at the lowest price. We are a full-service Customs Broker that specialize in both commercial & personal imports of all types of products.
Clearit USA is revolutionizing the industry as the first truly “online” Customs Broker offering live online agent support, flat-fee service, and online billing & payment. Whether you are importing by Land, Sea, or Air, ClearitUSA.com can clear at any border point across the US.
It was kinda of a process and cost the same as if I’d used a live broker. I ended up doing most of the running around to collect documents with this too. But it got the job done… probably a good emergency choice.
This is a totally professional operation with excellent online tools. I am grateful for the transparency and fair pricing.
Clearit made the process of moving our shipment through Customs extremely easy. This is important when you're new to international shipping! I'll definitely be using this service again in the future.
My experience is good. But your company need more quick connect with customers and more prompts reply.
Took a second to figure out website but communication was great via chat/ email. Very responsive and helpful. I will use you again.
I got charge without my consent and even for no work at all It’s completely not true what are you saying and I have all the emails between us! And I clearly said I will think about it and let you know! I didn’t agree to file ISF So please don’t change the reality and turn around! And after along convo with you guys you accepted to refund me!
I never had to deal with overseas purchases before, therefore doing so with a purchase from China was quite the experience. I haven't received my shipment as yet but found Clearit USA to be very helpful with this effort.
This is the first time I used Clearit. I imported water well drilling tools from China. Clearit made it quick and easy.
Straight forward and secure. Funding was transferred in a short amount of time. Very pleased with how things were handled.
I don't even know where to start. How absolutely horrible these FREAKING MORONS are. Who should be allowed to call themself anywhere near a custom broker. I'm unsure how to explain. 40+ reaches calls and emails everything. And not one time customer service by anyone. It beyond awful! I still have not got my shipment yet and its been months and months. They left me to figure out the paperwork all on my own, with absolutely zero assistance for anything at all. It's utterly disgraful they call themselfs a company. I'm telling you. Take this review more serious than you are right now. Unless you want seriously a true nightmere and lots of money out and nothing to see for it! Please beware. DOP NOT USE THESE CUSTOMER BROKERS. OR WHATEVER THEY DONT DO. CERTAINLY ARE NOT CUSTOM BROKERS!
I was new to this. They helped me at every turn. I am now on my second import and Clearit USA is the only broker I use and trust.
Great service , proffesionalisem
Always very helpful service! for all the forms and paperwork that need to be filled out they are very courteous and patient in explaining what I needed and why. Keep up the great work!
It was easy and it made it.
They are late, unresponsive, no telephone support, one problem every couple of days
Service was provided as promised and was prompt!
Was many disconnects in the food chain due to more hearing than listening, in addition lack of communication causing inefficient execution.
I recently worked with ClearIT USA as my customs broker to import products to the USA, and I was thoroughly impressed with their services. Their thoroughness in the importation process was exceptional, ensuring that all necessary paperwork and documentation were completed accurately and efficiently. ClearIT USA's effectiveness and efficiency were remarkable, expediting the customs clearance process and ensuring that my products were processed in a timely manner. Their great communication skills were also evident, providing regular updates and promptly responding to my queries. Although their internal chat facility was inactive for months, which proved inconvenient for follow-ups, their excellent guidance and expertise in the importation process more than made up for it. Overall, I highly recommend ClearIT USA as a reliable and efficient customs broker.
A very smooth experience in custom brokerage being my first time experience
Alex Godbout
May 01,2023Unprofessional and inefficient. I provided documents to this company and they repeatedly asked me to provide information clearly stated in those documents. I provided the information and an agent somehow cleared all of my tickets. After resubmitting all the information- they still failed to file the documents on time. I strongly recommend using a different provider.