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Reviews 153
Helen
Jul 18,2018Took forever to get here, no communication issues. Products were pretty average.
Chris Watson
Jul 17,2018Terrible. Product looks nothing like photo. Looks nothing like it was described. FALSE ADVERTISING AND MARKETING. APPALLING. WANTING A FULL REFUND.
Azra Zakir
Jul 07,2018I ordered from this company (the denim shirt dress) under the impression that it was run by two women in the States (Grace and Lilly). The dress has just arrived and it is very poor quality - I'm now under the impression that this is just another company based in China, posing as a great company in the States. Steer well clear - this is clearly a scam!
Liliana Macias
Jun 15,2018WARNING - Do not buy from this site!!!! Poorly made and cheap fabrics. I purchased two dresses. One dress had two different size pockets - one pocket was so small could barely stick your had in it. The sleeves on the other dress were different sizes and completely crooked. They make you pay for return shipping to China if you want a refund, which is very expensive. DO NOT BUY - WORST CUSTOMER SERVICE AND PRODUCTS!
Deborah Boissy Gibson
Jun 14,2018I just received the denim dress that was advertised on facebook. The ad on facebook made the material look very different then the dress I received. The quality was poor and the dress looked nothing like the ad. They also sent me a size small instead of a size large. Now I need to return. After reading the other complaints at what it would cost to ship back to China, I guess I will have to just eat the cost. Would never order from this company again !!!!!
Bernie Collum
Apr 05,2018Quality is terrible. The type of material that could catch fire easily.
Diana Carolina
Mar 03,2018I really wish I found this page before making my order. I feel so jerked! My product came and the quality hurt my feelings more than it hurt my pockets. I could’ve made this myself. I emailed for return, but yes - it goes to China at your own expense. It feels hopeless as some ppl claim they still never got their refund. I expressed my hesitation but beyond their first reply (like a standard / auto-generated email), I stopped receiving responses.
Bj Barron
Feb 16,2018Horrible company basically scam you! To pay shipping on returning a product is more then double what the item is worth will be adding a complaint with the better business bureau. Also will file a complaint with my credit card company. What they sell is garbage!
Jessica Ortega
Feb 11,2018It looked so pretty in the picture but what I received is absolute garbage. I could sew a better product blindfolded! The price should've been red flag #1 that made me run the other way! And then red flag #2 - it shipped directly from China...I emailed to request a refund but based on other reviews, I'll probably need to dispute it with AmEx.
Charlene
Feb 08,2018Product did not fit. I ordered a large dress and it barely reached my upper thigh. It looked misrepresented, way less quality that what was advertised. To return the item, you need to pay to ship it to China within 14 days from receiving it. UPS quoted me at $134 and the dress cost $39. Customer service said it was my choice whether or not to return it. Save the headache. Don't buy from this company.
Dean Ismail
Jan 31,2018Purchased two pieces from this place. One was delivered, the other wasn’t. I had no communication from them despite several emails. Eventually someone came back to me and said it was shipped with the first piece of clothing. This was a lie, not only did I have shipping confirmation for only one piece of clothing, the status of my undelivered order was still listed as “updating.” These guys are unprofessional, I would never use them again and I advise others to avoid.
yas dj
Dec 30,2017bad bad. unhelpful customer service. have not received my item. my item is very late and they will not issue me a refund awful awful don't know what to do about not receiving my item. but do not use
Dominika uli
Nov 29,2017Po tygodniu dostalam informacje,ze jedna z rzeczy jest niedostepna.Dostawe rozumieja nie jako czas od przelewu a od wyslania.Ten czas od przelewu jest dlugi,zajelo razem dwatygodnie.Wyslalam dwa mejle upominajace sie.Na prosbe o niewysylanie niekompletnego zamowienia stwierdzili,ze juz za pozno.
Margaret Fotiuk
Dec 11,2015As I said in my last post I was having trouble with returned merchandise. So this is how things stand: Ordered - got it 2 months later. Returned it immediately $30 for shipping. They said they did not get it after 21/2 months. Another 2 months go by and what appears on my doorstep - the package I had returned to them with a note "NOT PICKED UP". So I make sure I have the right address and reship: $30.00. Again it sits in The Chinese post office and again it is returned to me "NOT PICKED UP'. In the meantime I am in constant contact with customer service, they say no there is nothing at the post office for us. I shipped it a 3rd time $60.00 with a tracking number. Customer service will no longer answer my emails. Meanwhile I checked the tracking number, guess where it is: SITTING IN THE CHINESE POST OFFICE FOR THE PAST MONTH. This process has gone on for 1 year already I have spent $120.00 CDN for shipping, as well as $175.00 for the merchandise so all together I have put out $295.00 CDN and have absolutely nothing for it. Please do not order from this company, what a heartache, On a fixed income and I am out all of this money.
Kling
Nov 23,2015They will give you a line saying the item "is not available" after almost 3 weeks of waiting for it. Then, will lie about refunding the money back to you by claiming it has already been refunded. In fact, such a thing never happened. They even told me they emailed me about it. When I think about it now, I suspect the item was never really available in the first place. There was no email to cancel the order, no confirmation of the refund, no details whatsoever, no news or updates. The dresses, if they even exist, are so well-priced, however they are almost always not available. It is a scam. Save your money and go to a more reputable seller. You have been warned.
Ritu
Nov 01,2015Hi I had ordered one sandal from coco fashion. But after 2 weeks they said that it was out of stock. Then I suggested them another they replied the same for that sandal also. This was happened 3-4 times with me. And now they stop responding mails. So I suggest you people not to order anything from coco fashions.
Maryam Musah
Aug 20,2015I am highly impressed with the delivery service. This is my first time patronising Coco Fashion and I will definitely shop from you again.
Lunna
Jul 08,2015I completely fell in love with everything I ordered. I did not have any problem with customer service and everything I bought was so soft! Since I live in the U.S. it did take a while to get to me but it was SO worth it! The only thing I as well as others have to remember is that asian sizes run smaller. Additionally, for me having a wider rear, some clothes were a bit too short. However, an additional shirt under a dress can fix that easily! All in all I loved it, the website looked like it was set up nicely.
Sara Elmansor
Sep 03,2014My sister found a dress that she adored on this website and I wanted to purchase it for her birthday. I had a few questions and was able to use "live chat" to get my answers immediately. Coco Fashion was so helpful and even shipped my package out the same day so that I would get it as soon as possible. I will be back again, next time to shop for myself. By the way, my sister LOVED the dress and wore it out for her birthday! You guys have the most AWESOME clothes! Thank you again, Sara Elmansor.
Leigh Rowbotham
Jul 20,2018A new company by Milk and Choco. Terrible terrible company, don't buy here. Never answer emails, poor quality products. I posted a negative review on a dress and they removed the comment now I'm blocked 🙄