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CoinFlip, founded in 2015 in Chicago, is a global leader in digital currency, operating over 5,500 Bitcoin ATMs across the U.S. and internationally. With the CoinFlip Wallet app for iOS and Android, the platform makes cryptocurrency transactions easy and secure. Through innovations like CoinFlip Ventures supporting early-stage crypto projects, the company has earned recognition on the Inc. 5000, Deloitte Technology Fast 500, and was named Chicago’s fastest-growing company by Crain’s in 2021 and 2022.
CoinFlip Preferred offers a premier over-the-counter service designed to simplify cryptocurrency transactions. With personalized, white-glove support, clients can seamlessly buy, sell, and swap cryptocurrencies. Each client is paired with a dedicated client manager, certified as a PlannerDAO Certified Digital Asset Advisor (CDAA), ensuring expert guidance and tailored crypto education. Operating across the U.S., Canada, Italy, and Mexico, CoinFlip Preferred is dedicated to making cryptocurrency investing simple and accessible.
Reviews 112
CB Hills
Oct 23,2024Danika is a joy to work with.
Morning Wood
Oct 19,2024I use the atm machine to purchase bitcoin and I still haven’t receive anything is Bitcoin wallet for the past 6hrs now
Neal
Oct 15,2024Worst ever atm always breaks
Andrew Dinovitz
Oct 04,2024Few issues, alwasys easy until driving 1 hr for withdrawal atm. I enter imfo, aend transaction. Its confirmed. Try to redeem, and says withdrawal cannot process for unknown reason. Customer service provides no explanation and says refund transaction will have to be made. Expect it in 24 hours. I will now not have money for trip with daughter. No explanation, no eacalation, no resolve, no urgency. Not to mention one f word opened the door for supports immediate ejection/deflection from issue.
Douglas
Sep 27,2024They take a massive commission, something like 16-20%. Also due to KYC if you subsequently send BTC to an address on a government watchlist, Coinflip cancels your account with no explanation. Better to buy off someone in Kenya.
Ben Brockliss
Sep 18,2024Longtime ATM user to purchase crypto. Simple and immediate transactions. Follow their socials for discount codes and you can get reasonable savings. The new wallet app is simple and functional.
customer
Sep 18,2024Purchased crypto using the CoinFlip Preferred desk. The onboarding process was simple and Dan was great to deal with. Next purchase will be through CoinFlip as well!
Josh
Aug 31,2024I downloaded the CoinFlip app and it is easy to use. It's fast and easy.
Nope
Aug 27,2024I visited a coinflip BTC ATM for the first time and was astounded at the fees. I deposited $1000 AUD and received $900 worth of coin, they say they charge no fees but the price is so inflated it works to be 10%. Find another way, this is a complete rip off.
Andrew Wall
Aug 16,2024I've been dabbling in crypto for a couple years now. I typically buy on an exchange, but was looking to do a much larger amount and didn't feel comfortable doing that digitally. Found CoinFlip's OTC desk through a Google search and ended up giving them a call. Registration/Onboarding was quick. Their site is pretty clean and straight forward. The real difference was my call with Mike P.! Mike was an encyclopedia. He was willing to not only get me registered, but help guide me through the setup of a wallet. Luckily, already have one as I'm firm self-custody. We ended up chatting for well over 30 minutes about different assets, market updates, fundamentals of Bitcoin, etc. At the end of it, was registered and got my wire in. I paid a touch more than the exchange, but the service was simply unmatched. Can't call Coinbase and get this service. Only rating them 4 out of 5 because I really wish they had Solana and also some better self-directed options, but sounds like they might have a platform coming soon. Regardless, they'll be getting a lot more business from me.
Patrick Joyner
Aug 08,2024I brought usdt lt said 2 mins to send two my wallet, I send it now it says 5 mins to 30 mins maybe a couple of hours. 45 mins later nothing
Blair Nelson
Jun 09,2024They always have charged high fees, but recently I went to send the max allowed in my wallet, which at the time said $46.81. Only $12.70 was sent to my recipient. They charged a $34 network fee. I’m hoping they reimburse me plus more.
Townsend
May 29,2024Please Take this as a warning Please Take this as a warning and do not give this company your money. Log in to see my balance Gone and trades placed that I DID NOT take. have everything in journal and screenshots to prove any trades I have taken. 100% scam
Lisa Hecht
May 19,2024I was hesitant about using the ATM and called customer service, I got Gino's, so helpful, answered all my questions about the percentage rates,and went beyond what I asked and sent me links the the address that I had ask about, you don't get good customer service like that anymore, I was very impressed!
Annie olson
Oct 04,2023Dave .. Customer Service Rep.. Outstanding he was very " informative Help with All y questions
AC MAN The AC MAN
Jul 21,2023They banned my account and wouldn't say why..Used them for two years,controlled shill for the government!!!
billy lou
May 27,2023Coin flip launches Olliv, all the 5 star reviews are fake, after purchasing crypto, they are stuck in the wallet, unable to make any type of transactions. Support doesn’t do anything, it’s been 2 weeks now no reply from support. Beware of this
Debbie Schmitz
Mar 07,2023What a horrible experience I was trying to send bitcoin to a friend. I was having trouble with the machine so I called their customer service. They were rude unhelpful. And now they banned me from using their machines. I couldn’t believe that they would do this. It’s none of their business why I was sending the Bitcoin. I answered all the questions and the guy on the other end said he couldn’t help me. I asked for a supervisor and he was worse. Do not use these machines. There are plenty websites that you can use.
Teresa mccurry
Feb 07,2023Coinflip uses simplex, to process payments, not good
CH
Oct 23,2024Fast settlement & great customer service!