logo
Collectors Prints

Hosted by David Simmons

4.5 (543 Reviews)

To leave a review you need to be logged in

CollectorsPrints.co.uk is the UK’s leading online retailer of limited edition prints and sculpture. We sell work by more than 500 living painters and sculptors. There are more than 10,000 artworks online and our genres include abstract, pop art, figurative, landscapes, cityscapes, floral and seascapes and marine.

We offer stylish and inspirational artworks to suit any interior setting along with our bespoke framing options and showcase an eclectic range aimed at both collectors of art and newcomers.

Reviews 543

4.5

Out of 5.0

comment
JB
Jan 30,2021

I can’t begin to explain how poor my experience of this company has been. I ordered a framed print on 5th December (nearly two months ago) with ‘guaranteed’ pre-Xmas delivery. Luckily it wasn’t a present, as the print never arrived and was lost in transit...! Arguably this isn’t Collectors Prints fault - however, what has followed has added ‘insult to injury’. When we were eventually sent our replacement print, imagine my disappointment to find it was in the wrong frame! More delays and hassle to get the print returned and reframed ... and we have finally received it back again - this time looking like it’s been framed by a three year old! The ‘glass’ looks warped and there is gaps between the frame and glass in two places that you can fit your finger in! The tape on the back overlaps the frame, and is clearly visible. And supposedly this has been through some form of quality check!? After all the hassle, delays and inconvenience they have caused, to send a picture in this state just tops off a thoroughly dreadful experience. Now can’t get through to anyone on the phone to get this sorted, and the voicemail is ‘full’. Absolutely disgraceful customer service and I regret the day I placed an order with them!!

comment
Anom
Jan 28,2021

This company does what it says it will and keeps you informed along the way - very positive and just made my second purchase through them!

comment
Luke Veale
Jan 26,2021

Very good service the picture frame came with a chip in it I contacted them and they got it re picked up and sorted with in 10 days very good would highly recommend

comment
Jen White
Jan 26,2021

Fab service. Great price and fast delivery. Just what we were after. Thanks!

comment
Victoria Firth
Jan 25,2021

Pleased with the picture, delivered within the agreed time frame, packaged well. Would recommend.

comment
STEPHEN BAILEY
Jan 25,2021

Excellent service. A lady from Collectors Prints phoned to tell me when the print was due to be dispatched, and when I asked if there was anyway it could be sent earlier as it was a birthday present, she was very obliging and arranged for this to happen. The print was then delivered in time for the birthday. It was extremely well packaged and was professionally mounted and framed. We were very impressed with the quality of the picture and also the customer care. Would definitely recommend.

comment
Melody
Jan 25,2021

Prompt delivery considering we are in lockdown. Great customer service, with a call prior to delivery to advise me of the date. My print arrived in pristine condition and had plenty of protective packaging to keep it safe on the journey. Would & have recommended Collectors Prints for future purchases. Excellent!

comment
Mary Goonan-Dunne
Jan 24,2021

Great service, great comms, great price, delay in delivery due to publishing house but kept up to date throughout, extremely well packaged (needs to be these days with the way couriers throw things around) couldn’t be happier and throughly recommend.

comment
Karen Clohessy
Jan 20,2021

Placed an order on Monday for a piece of Art, Got confirmation email, Payment was taken ect. Then Wednesday at 15.30pm got a phone call to tell me the piece had sold out. How the hell can this happen, apart from these being slow in processing orders. NOT HAPPY AT ALL!!!!!!!!!! you should not send confirmation emails until it is actually confirmed that the item is fully available !!!!!

comment
Fatlum Lushi
Jan 19,2021

Great company. Got my package in prompt time. Not 5 stars due to the delayed responses I received.

comment
Michael Court
Jan 17,2021

The service was fantastic especially as they got it out to me in less than a week framed in time for Christmas. The only downside was that I was unable to track the delivery so it was left outside for 2 days. No harm done and would definitely use them again

comment
Jane
Jan 16,2021

Beautiful picture, extremely well packaged. Great company to buy from, highly recommend.

comment
Bob34
Jan 13,2021

Great service, helpful over email, contact me via phone to communicate, matched a frame perfectly with one I brought previously. Well packed, good price, arrived when promised. All in all would buy again from this supplier.

comment
Sarah
Jan 10,2021

Excellent communication and package arrived safely. The artwork itself looked even better than on the website!

comment
Neil Capstick
Jan 05,2021

Excellent service. the order was really well packaged too many thanks

comment
Julian
Jan 04,2021

I ordered a print, which was very easy to do and was kept informed of it's progress throughout. The print arrived expertly packaged and sooner than expected. I would definitely recommend Collectors Prints and will definitely use them again.

comment
KK Andrews
Dec 31,2020

Well packed, good quality service.

comment
B TURNER
Dec 29,2020

I have always bought from this company- from start to finish it is always a smooth experience with amazing products

comment
Mrs G
Dec 29,2020

Shopped around for a particular print and found it online on Collectors Prints web page. This was the first purchase of this kind I had made from an art point of view. It was a great price and efficient service given it was just before Christmas. My email enquiries re delivery were answered swiftly and courteously. The print arrived as stated, incredibly well packaged and perfect. Thank you

comment
Paul Stacey
Dec 28,2020

Well packaged delivery, arrived when expected. very happy with service

+44 (0) 1763 242 770 [email protected]

, , Cambridge, GB

https://www.collectorsprints.co.uk

Contact Here
Recently Added