Faster, Fairer Full Fibre Broadband
Get the quickest, most reliable broadband technology straight to your home at a fair price.
Connect Fibre uses only the latest full fibre technology to provide the fastest and most reliable Hyperfast internet to communities. Get Connect Fibre
All packages include:
- Same download AND upload speeds
- UNLIMITED usage
- NO mid-contract price increases
- Wi-Fi 6 routers
- FREE expert installation
- Amazing UK customer support
Why Full Fibre is Faster
Other providers give you Fibre to the Cabinet (FTTC). That means the faster fibre optic cables only go to a box on the street. Older, slower copper cables then take the connection the rest of the way.
ADSL technology only uses older Victorian copper cables.
Our full fibre service brings flawless fibre optic speeds right into your home.
Amplify your Wi-Fi
All our packages are powered by the latest Wi-Fi 6 technology. Get greater speed, range, and capacity than ever.
Connect Mesh Wi-Fi 6 for your whole home. No more dead spots.
No more dead spots. Experience super-responsive, seamless, ultrafast Wi-Fi 6 in every corner of your home. Add Connect Mesh for just £8 a month.
Features:
- UK's best Wi-Fi guarantee
- 50Mbps in every room or your money back
- Easy setup and control
More on Wi-Fi 6
Highly recommended,very friendly customer services,always happy to help
I was contacted by a representative from Connect ( Awais (Ace) ) very promptly after my initial enquiry. Ace was very polite and asked if it was convenient to talk and was not pushy in any way. He went through all the products available to me and looked for my best deal ( which was very good ) he also explained the referral process which I was going to use. He then sent all the information over on an email for me to look at and asked me drop him an email if I wanted to go ahead and if there were any further questions, again no pushy salesman approach. Once I had rad through it I contacted him and he arranged a convenient time to talk for ME . he ran through everything again to make sure I was happy and we booked an installation date. That date has just been and the installer arrived on time and very polite asking me where i wanted the router installing. All done in an hour or so. Everything working fine and a follow up call the next day to optimise my signal . Overall a very go company to deal with. Very happy
Excellent customer service
Helpful staff Good listeners. Guidance to get connected to phone line Good adviser Politeful staff
I’m writing another review as it’s now been 18 months since we switched over to connect fibre. The best internet we have ever had. We have had BT internet and Vodafone broadband in the past and always had issues with both of these where the internet would constantly drop out and we’d have to use our hotspot. Connect fibre have been fantastic and the customer service is spot on. I recommend to everyone!
Awais (Ace) was helpful in getting my dates booked in for installation and seeing if he couldn’t get a quicker date for me as well. Quick and efficient, hard to find nowadays!
Fantastic service and product. The engineer was polite and gave a lot of helpful advice. I am now paying less for double the speed. 👍
A pleasant experience. Mark was a pleasure to deal with. He took his time to explain everything. Couldn't have asked for more.
Good communication throughout. Good speed at a good price. Can recommend.
All seamless
Great service and a great price
My move from BT to Connect Fibre was handled really well. From the initial phone call to discuss options, to the pre installation survey and install, everything went smoothly. I was able to benefit from a referral bonus too by recommending a neighbour who has been similarly impressed with the service. Have only had the 150Mb service for a short time when the opportunity arose to upgrade to 500Mb for the same monthly fee. Locked in for 18 months with no mid contract increases... A refreshing approach to internet provision. Very pleased so far.
Spoke with Sophie this morning who resolved and issue and went above and beyond to look into something for me. So far I can’t fault any part of the service they offer.
It's still early days yet but I'm very satisfied with the deal I was offered which I excepted.the installation was hassle free happy with my broadband and phone would recommend connect fibre to anyone.
After hiccups with porterage from BT everything went fine, good signal.
Ace lived up to his name so helpful and knowledgeable
Polite and tidy installation lady on telephone when I rang re land line great and informative so far can't fault your service very impresive
I spoke with Awais/Ace to go through the concerns I had before I signed up to the install, he was very knowledgable and made sure he looked into my concerns thoroughly before he came back with informed answers. I’m now looking forward to the install which I hope goes smoothly. My only disappointment so far is that the install date isn’t sooner!
Very happy with the service from Connect great customer care and the fast speed from fibre is exceptional
Anthony Taylor
Nov 21,2024I have been extremely impressed by the whole process of switching to connect fibre. The engineers/installation team did an excellent job in extreme weather of snow and ice - really impressed by their determination to get this installed - thanks Fal & Jordan for a top job 👍