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Faster, Fairer Full Fibre Broadband
Get the quickest, most reliable broadband technology straight to your home at a fair price.
Connect Fibre uses only the latest full fibre technology to provide the fastest and most reliable Hyperfast internet to communities. Get Connect Fibre
All packages include:
- Same download AND upload speeds
- UNLIMITED usage
- NO mid-contract price increases
- Wi-Fi 6 routers
- FREE expert installation
- Amazing UK customer support
Why Full Fibre is Faster
Other providers give you Fibre to the Cabinet (FTTC). That means the faster fibre optic cables only go to a box on the street. Older, slower copper cables then take the connection the rest of the way.
ADSL technology only uses older Victorian copper cables.
Our full fibre service brings flawless fibre optic speeds right into your home.
Amplify your Wi-Fi
All our packages are powered by the latest Wi-Fi 6 technology. Get greater speed, range, and capacity than ever.
Connect Mesh Wi-Fi 6 for your whole home. No more dead spots.
No more dead spots. Experience super-responsive, seamless, ultrafast Wi-Fi 6 in every corner of your home. Add Connect Mesh for just £8 a month.
Features:
- UK's best Wi-Fi guarantee
- 50Mbps in every room or your money back
- Easy setup and control
More on Wi-Fi 6
Reviews 794
richard w
Nov 10,2024What's going on in South Woodham Ferrers? We pre registered a year ago, we had three visits and two surveys. Photos taken and cable route agreed, date given for install no show no contact. Another survey carried out, route agreed, then had a long wait for some permission to be granted to the cross road. Now, been told we can't have it as the work costs too much! Houses across the road have it, as does many more in our suburban area. Does that mean no one on our side of the road can have fibre? We feel very let down and messed about by Connect Fibre. In answer to CF reply: No formal offer of an alternative route was offered that we are aware of. Maybe interested if someone with the authority actually came to speak with us. To repeat, a route was discussed and agreed with photos taken by Chris I think.
Craig Smith
Nov 10,2024Customer service is great, installation efficient. And the fibre speed is amazing
PAUL FENWICK
Nov 10,2024Everything was done, within an hour with everything up and running correctly
Keith
Nov 10,2024Installed with the minimum of fuss by Simon who explained everything he was going to do. Checked everything was working as it should and were we satisfied before he left Only two days in but extremely satisfied with the speed we are getting
Matt Gordon
Nov 09,2024Great clear onist customer service.
customer
Nov 09,2024Tosin was pleasant and helpful in answering questions. It would have been nice to know that cost after the first 18 months would go up from £29 to £50.
Marc Pogson
Nov 09,2024Had connect fibre fitted this week 6/11/24. Excellent service from start to finish. Very polite person think his name was Callum came to fit this for us. Very professional service and very happy with the speeds we are now receiving. Would definitely recommend and give them a 5 star rating. Thankyou
Karen Collis
Nov 08,2024I found Tosin the salesperson was not too eager and not too pushy he listened to what I required regarding the internet ,
Simon Gellion
Nov 08,2024We've been with Connect Fibre for quite a few months now. We decided to use them having a) had very competitive pricing offered to us and b) the reports of great customer service....something lacking in the big broadband companies. The latter I can definitely vouch for. During the intial install they were very responsive and called several times to make sure we were happy. Then in the last week we had an issue with the broadband not working. I phoned up in the morning to report it. Within a couple of hours there were two engineers on our doorstep who diagnosed and fixed the problem (new ONT required). Again the service team were proactive in calling and e-mailing to make sure all was OK afterwards. For this reason alone I would highly recommend Connect Fibre to anyone looking for high speed internet at a good price with quality after care.
Ioan
Nov 08,2024Oamenii din firma sunt promti și prietenoși sa te ajute în orice situație
DAVID
Nov 07,2024Great customer service and support. Speedy installation from enquiry date, good communication before and after. Very fair price for package.
Mr and Mrs Richardson site Use
Nov 06,2024Very good service better than all the big companies
Richard
Nov 06,2024Friendly helpful staff listen to what you want and a good job done
Chris Bannerman
Nov 06,2024Everybody I’ve spoken to has been very helpful although installation is not for a few days
lee walker
Nov 06,2024So, been with these guys around a month now, no complaints at all. Installation was on time and straightforward, friendly courteous engineers, answered all my questions without making me feel stupid. Bit sad, but I regularly check my Internet speeds, always around or above what was promised. Hopefully as a new company, this level of service will continue and they won't get complacent like most of the competition, I googled what it meant to be a Sky diamond customer, the result just said Mug.
Ian Foulds
Nov 06,2024Excellent service from both the call centre staff and the engineers who installed my system. They made absolutely certain that it was all working correctly on all my devices at full speed. Brilliant job, well done.
james hurt
Nov 06,2024Did a blitz call and we think we solved the issue all good thank you
Geoffrey Johns
Nov 06,2024Install team where very professional. The Support Team are very helpful also! Best speed I have ever experienced and without any annoying Outages! Highly recommend this Provider! 👍
Robert Clayton
Nov 05,2024Great communication fitted my fibre broadband in about 1 hour very helpfull and polite workmen clean and tidy instalation will recomend
Jesse
Nov 10,2024Got offered fibre internet in my village by Fibre Connect, spent time with them on the phone setting up my account. Sales person took me through the entire process, but I asked him: are you sure its possible? There are no fibre cables leading up to my house. He claimed it was. Had to send them all sorts of stuff to prove who I was, proof of address, easily spent half an hour with this. Then had to make an appointment on their website for it to be installed. This appointment then was cancelled and rescheduled several times. After several emails that they sent to me telling me “What are you waiting for? Schedule your installation’” I reach out to them saying I have scheduled it several times now, but the website keeps cancelling it, I finally get acall from them saying: “yeah sorry, fibre is not possible where you live. No cables in the ground see. But we’ll keep your account active in case something changes in the future.” Since then they are targeting me with flyers and emails for me to get a phone line or a mobile number with them. Would not recommend.