Cosmetics Now™ is the premier online store for Make Up, Skin Care, Fragrance and Hair Care bargains. We sell all the top international designer brands at incredible discounts. Shop with confidence with our 100% Money Back Guarantee. We offer free Shipping on most items and dedicated customer Service.
Fantastic products & customer service. I ordered some skin care and it was delivered from AU to NZ within a week or so during covid so I was pretty happy....then I treated my daughter to some skin care aswdll and placed another order - the beautiful card your team put together for her with my message was such a beautiful touch and she was super grateful and felt spoilt....just what I was trying to aceive during depressing covid. Live your work 5*****
Very good communication throughout the whole process. Delivered in a very pleasing timeframe even with the delay in post/courier in these unusual times. Will be purchasing again from here ... in fact, I already have again!
Great service and speedy delivery. Both products out of stock in shops so I am very happy
item well received. The product is unavailable in Malaysia, used to get it while travel. due to lock down, had been trying to find this, and found cosmetics now website.
Very poor online customer service I ever seem. It’s very hard to reach customer service agent, no matter by online chatting or email or phone calling, it take over 3-7 days to replying. They never answer to the right questions, always trying to avoid answer or told me to direct reach to original supply company for question. They said shipping fee to Canada over 95$ but it’s fake still paid for shipping and tax + duties fee. The price more expensive than other website and it is harder to search the products even they are in list still not show up, No matter what I typed, only see the same several products that they want sale its. So disappointed ☹️ I tried so hard to order lot of products because I would like to try them and would like to try with this website because it shipping to Canada over 95$ but it is not true.
This was my first time ordering with cosmeticsnow. I must say I’m pretty impressed. Delivery was super fast considering I live in New Zealand. Products are exactly as described
5 star experience!received after 2 days. Genuine product. Long time user of jurlique restoration night creme. Great for dehydrated skin in aircon room.
Have had a great experience with this company previous to ordering for the current delivery to New Zealand under Level 4 Lockdown. I could not order these products that I needed from NZ under the Level 4 restrictions and who knows when Auckland will come out of theirs, so it was great to have another option to order from. Would highly recommend the efficient delivery service and the support from customer service. The total price was great even with freight as well worked out less than here and received within a week of ordering. Thank you Cosmetics Now!!
Placing order was easy and simple and the products were fairly priced. The products arrived quickly and conveniently (you could track the shipment and also update a delivery place). I will definitely order from this site in the future.
Fast shipping ,fantastic
Great service. Fast delivery,will use again.
Very happy with the prompt service and the product quality. I will be ordering from you again
Excellent communication and service, arrived in Nz so fast, would definitely use again
Couldn’t be happier. My products are always in stock and delivery is never an issue. Very well prices as well.
Very very good prompt delivery and kept me informed at all times, product is as advertised.
I'm pleased with my purchase. It was well packaged and once it had arrived in the country it arrived quickly and the tracking worked well. There should be greater clarity in the initial confirmation email about how long to expect to wait for the item.
Easy to order, very easy to track and arrived ahead of schedule.
PAY ATTENTION TO THE REVIEWS! I ordered Tom Ford White Suede, black bottle, and it has been horrible. They sent me the wrong perfume, weeks after I ordered and tried to get any shipping information from them. The product came and I sent pictures showing what I ordered and what I received. There is still no resolution or communication from the company and I have never been more disappointed. They have clear cut pictures of what I ordered and what they sent-and this is not a cheap perfume. I worked hard for the money I spent on it. What little communication I received was blamed on covid-I am a nurse and understand-but it never stated it was coming from out of country before hand and they have never fixed the issue and given me the correct perfume I ordered. DO NOT BUY FROM THIS COMPANY. Many reviews reflect this. Read them. This was a huge treat for me and now I have nothing.
The company's ads appear to be in Australia, and their website also advertises in New Zealand. However, the goods are shipped from Hong Kong China. I was really surprised. And I chose DHL as my delivery company, and DHL handed it over to 3rd party delivery company. On the day of delivery, the driver came too early in the morning and I missed it. But they said that it would be delivered the next day, so I waited all day, but it didn't arrive. Even after 4 days.. I have contacted DHL and nz courier several times, but nothing has changed. That's not very professional. I can't give a rate about items that hasn't arrived until today, but it's really disappointing.
Belinda O'Hagan
Sep 15,2021I always buy from cosmetics now nz, they’ve never let me down!