Excellent repair service. Completed quickly professionally and good value.
Really good customer service, I had ordered on a bank holiday and rang to confirm and the customer agent was super helpful. The order had already been processed. Really quick delivery too.
Great company to deal with. Excellent quality devices and always on the other end of the phone to answer tech queries.
Prompt reliable service
Lady in shop explained the costing, repair time and I got a notice when it was ready for collection. Very quick turn around time.
very good service done a fantastic job
Evan was very helpful and would highly recommend Creative IT to anyone.
Kind, courteous and efficient.
Service prompt efficient and very helpfull as usually is mike
Great follow up on our recent service request with this company. Brilliant communication, friendly and professional and exceeded the expectations on time and cost. Would highly recommend to any company!! Sheila Coffey Coffey Consulting Engineering
Friendly and quick service
Left a working laptop in for a physical clean ONLY, this was explained very clearly to the obviously disinterested staff member who passed the message on clean required not what I asked for. 2 days later I got a message saying computer won't boot, reinstall windows and drivers recommend! It turned out when i took it back that there was one critical file deleted, no bad sector's or other issues with the drive, very suspicious. Also the BIOS event log had been wiped and the fix startup tool was switched off the default for this setting being on. Also the boot order had been changed! No explanation was offered and I was told the computer wasn't working when left at the shop. I worked as an oracle systems installer and in IT software support for 20 years, I need help with hardware issues now due to loosing an eye, but not software, which I told the shop assistant initially.
It was a slow repair, but also a bit complicated. Evan and the team were always helpful whenever I called for updates. The first PS4 repair worked, but it revealed another fault that occurred afterward. Creative IT kindly ensured that a full repair was completed without charging me for the secondary issue. I really appreciate their professionalism and customer service.
Very efficient shop and a pleasure to do business with them
Prompt & efficient
Great sales & after sales support
Neil was extremely helpful with sourcing a new phone and earphones for me. Excellent service would highly recommend. Kind regards, Surungma
Very helpful and friendly for service and advice.
Got my iMac repaired here. Great job guys, back up and running.
Pedro
Feb 17,2025Got exactly what i bought and considering i'm in Portugal the delivery was ultra fast!