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Reviews 862
Mary Ann Foley
Feb 01,2025Sabatian was amazing. He spent a lot of time handling my issues. His professionalism, patience, and expertise should be lauded.
Brthernature
Feb 01,2025Representative was professional and understood my situation perfectly. My issue was resolved in a timely manner.
Daniel Hurley
Feb 01,2025The person with whom I spoke was very helpful and clear. We were in a crisis because my wife had responded to a text and returned a call to something that was clearly a scam. Fortunately, with the help of our children, we took immediate steps that meant that we did not lose any money. The one problem was that I was unable to upload a photo of my driver's license.
Jaris Tucker
Feb 01,2025Over charged with out my permission. Customer service rude trying to force me into purchasing the service.
Gregory Walker
Jan 31,2025I would like to thank Kadesha D. for the GREAT job that she did in helping me get all of my issues fixed and blocking future issues. she was a total pleasure to work with! Kadesha is a great asset to your company!
David Schmidt
Jan 31,2025Very helpful and thorough made sure I understood everything
Nesha Cameron
Jan 31,2025Kerecia was very nice and funny, she helped me through the whole process with ease and fixed my problems. Definitely recommend!
Delores Baker
Jan 31,2025I knew that you were going to charge something, which is why I asked at the beginning how much were you going to charge but the guy kept insisting that I let him do it when people don’t have the money. They just don’t have the money to do it and they should not be pushed into doing it.
Johanny
Jan 31,2025She was very helpful n excellent customer service thx u.
Genell
Jan 31,2025Thanks Cody for all your hard work ,and for being patient with me,guiding me through each step. I was a little skeptical at first. You reassured me that everything will be fine. I am praying for a positive outcome.
Clay
Jan 30,2025She helped me and gave me tips on my credit highly recommend her services
Chris Martinez
Jan 30,2025Elsa was very helpful and answered all my questions. was very clear with the whole process. Extremely satisfied.
Nastassja Zappolo
Jan 30,2025She was amazing.She made it easy.
Michelle Garrett Teschner
Jan 30,2025Sabain was professional, courteous and efficient. He helped me more than I knew was possible. Also, the education I received during our phone call will help me in years to come and in multiple ways. Thank you Sabain!
Randy U
Jan 30,2025❌🚫🚫🚫❌🚫🚫****UPDATE****❌❌🚫🚫🚫🚫🚫❌❌❌🚫🚫🚫 After a month of trying to fix my credit situation I was informed officially by PAPER mail from BOTH Transunion and Experian that Credit Clerk is FRAUDULENT and unlawfully operating their so called services. They request information and send out these “dispute letters” without identifying themselves or explaining any situation in their requests. It’s definitely a scam and it just sucks because they’re taking advantage of innocent people and stealing their money. I understand these things take time and time is the biggest factor but taking a $400 payment upfront and charging $100 monthly for not even accurate credit scores or updated information is unfortunate. I wonder if the remote employees are aware of this and wonder if they feel any remorse when they gouge people out of their money. It’s a shame. But AVOID AT ALL COSTS. This business is not an an accredited establishment and is not recognized by the BBB. They are scum. BE CAREFUL AND BEWARE. ⁉️⁉️⁉️❗️⁉️⁉️❗️❗️❗️❗️❗️❗️⁉️⁉️⁉️ I’ve been struggling with my credit for years. I’m finally able to direct my focus on taking care of my life but didn’t know where to begin. I was able to talk to Manevia from credit clerk and she was extremely knowledgeable and helpful in directing me in what my credit needed and how it needed to be done in very user friendly terms. She read out all my options and was extremely understanding about my financial situation and was able to work with my budget into helping me dispute collections I was afraid to tackle. I am extremely optimistic about my future and I’m super grateful with the customer service and integrity this team has. Take the step today and help yourself with this amazing company.
Tom Mackenzie
Jan 29,2025Shana was very helpful and reassuring from the start, put my mind at ease, I was going to be taken care of, was already. I commend you for having such professional associates that really care and that makes a world of difference. Thank-You So Very Much!
STEPHANIE MURRAY
Jan 29,2025The woman that helped me was so helpful and professional
Katy Salata
Jan 29,2025Brianna went above and beyond to help me out. Was very knowledgeable about any questions I had and was very knowledgeable about the whole process. And to top it all off she had a wonderful attitude.
Peggy Coney
Jan 29,2025The Customer service Agent that I spoke with (Jiana) was very helpful in explaining the disputeing process and how it worked. information that I was not aware off
Charlet Clower
Feb 01,2025she charged me $1 lied didn't send the credit report tried to get me to pay $400 for her to start credit charge offs before I could say no she was trying to get my money until I stopped her