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Reviews 862
Deedee Garcia
Jan 21,2025I want to change my review from 5 stars to one. When a lady called me and said she was returning my call. I had called Experian prior and hung up because the wait was to long. So surprised that I received a call the following day. LITTLE did I know that this lady DID NOT have anything to do with Experian, for I called them. I wanted two inquiries removed from my credit report, thanks to CAP ONE..so theblady tells me that it will be $1.00? And then another $79 to remove the inquires..after paying, the following day, I see another charge from a place in don't recognize for $24.95. I looked up the company and called them..He says that I signed up for credit monitoring. I said why would I sign up with a 782 credit score? He told me that I signed up with the "lady" for this monitoring. I googled the monitoring company, and see that they do unauthorized charges from that $1.00 fee the "lady" charged my account..I have Identity Defense. I told the man that the money had beeter be put back in my account by the morning, or i was calling the police..OH IT WAS..then I said $79 wasn't returned and that I was going to call consumer protection bureau and file a complaint for pretending to work with experian. It was refunded within 3 days..Please be aware..I had to close out my debit credit card, and was reissued a new one that would arrive in 10 days or less, so i have no way to use the money in my checking account until I receive the card..Thisbwas truly a pain in my ass, and I will NOT let anyone take advantage of me and i did file a complaint WITH CPB.
Yolanda Gamboa Garza
Jan 21,2025Was given a full report on what was wrong in my report. She corrected everything that was wrong in the report.
Sharon Williams
Jan 21,2025Nixon was very professional, polite, and patience. He listen and was understanding. I feel like he is a great asset to your company.
Demonta Butler
Jan 21,2025Kadiann Is Awesome customer service great communication skills very helpful individual. SHE NEEDS A RAISE.
Fredrick Bradley
Jan 21,2025I am so glad that I contacted Equifax. The young lady was so professional and helpful. She notified me of some errors on my account. She patiently repaired them and walked me through the steps. A great employee.
Riley Richardson
Jan 21,2025Good good goood
Michael Perlow
Jan 20,2025After spending nine months paying for their service, it turns out my name is incorrect on all three credit bureaus. So that is the end of my journey with Credit Clerk. The only person you can get on the phone here is someone to read your credit report to you. You can do that on your own..
Meg
Jan 19,2025After spending all morning on my only day off trying to contact all 3 credit bureau’s for a dispute of an unauthorized hard inquiry to my credit. I finally was able to talk to Leo who was able to resolve my complaint without me having to jump through anymore hoops. Leo was extremely helpful, professional & friendly. He is very knowledgeable. He definitely deserves a promotion and a raise! It is hard to get someone to actually help you in this automated world we live in. Thank you Leo!
Wanda Smothers
Jan 19,2025Ilse, was really nice to talk to. She was very professional and put me at ease. I had been trying to do it myself for 3 days and I would get so far with Experian and page would close on me. Hope fully I can rest a little and not worry. Still like your name Ilse!
Pam Himes
Jan 19,2025Nixon was great and provided great education! Appreciate his patience and understanding in helping this client. Would hire him if I were a business
JoAnne Tressler
Jan 19,2025Leo was a great agent and made me feel secure in venturing to put our monitoring of our credit files in your hands. Josephine Tressler
Randy Cumberworth
Jan 19,2025Helpful,answered all my questions, clearly explained next steps
Michael Sharber
Jan 18,2025Being able get my credit back on line.
Terry Bostick
Jan 18,2025Extremely good very helpful this lady was the best person I have ever got to help me understand what I needed to do to fix my problems. I was very confused and frustrated and she was very good at calming me down. I am very happy I got her to help me. Please tell Manevta thank you. Terry Bostick
Donna
Jan 18,2025Tashagale was a pleasure to speak with when making a dispute to my credit report. She was very helpful and I could hear her smile on the phone. What a gem she is. She deserves a raise for sure for making an unpleasant situation more tolerable! Thank you
E Blanco
Jan 18,2025The lady who assisted me was exceptionally patient and helpful, thoroughly clarifying all my questions.
New Vision Construction Corp o
Jan 18,2025I had a wonderful experience with "Tasheka" guiding my every question with answers that very helpful and thoughtful. I believe that the Credit Clerk company will help improve my credit scores.. Thanks again, Tasheka for explaining the process. đŸ’¯ Wayne....
Cynthia C. Belle
Jan 17,2025The representative was knowledgeable about information. She was polite and made me feel well about giving my information to her. She has kept me inform about the process, and it's been a long time for me and I'm finally where I need to be
Valued Customer
Jan 17,2025Keisha was very helpful and professional. She is resolving my issues and I am feeling much better.
Audrey Payton
Jan 21,2025The ladies were very professional had wonderful personalities and answered my questions very well. I felt comfortable talking with them.Thanks for your excellent help.