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CreditRepair.com really focuses on their members, offering several incredibly useful customer resources, such as an online dashboard and mobile app. The company states their vision is not solely on one-time repairs, but in helping consumers create a healthier future.
Reviews 626
SHASH
Jul 06,2016They did nothing that really impacted my credit score. The score on their site is different from credit Karma site
Mo
Jun 16,2016Creditrepair.com works, but I had been paying them the $89/mo for 7 months before I saw any real change. Hear I am at a little over a year and my credit score has gone up over 100 points. I do feel that this is very over-priced for how long the process is. I paid them well over $800 before I started to notice any change in my score
Shenequa Seal
May 19,2016Worst results ever. Then they over charge for no results. Your better off putting that money to a legitamate bill.
curtis
Apr 12,2016I opened an account and the lady was very nice. We set up when they were gonna take my first payment on the 21st of April 2016, and only $50.00 the first time due to being a veteran.So on the 11th of April 2016 they took $100 out of my account and bounced my account ! Now I have $75 in the negative. I talked to one customer rep. on the 11th of April 2016 and she said she would fix it the next day(money back in my account). Well I had to call them on the 12th of April 2016 and they said it would take up to 3-5 business days. What about my overdraft fees that I'm going to get in the next 3-5 business days! I don't know about this company there hurting me more than helping me. thinking about canceling and finding a company that can handle being a business.I hate when one rep. says one thing and the next day I get a total different answer ! Also I don't even know what they have even done to help yet no ones calling me. I'm sure nothings going to get started till I pay them. I'm so ANGERY with this company but if nothing changes I'm going to get ahold of The Better Business Bureau !
Shelby Sunshine Sudduth
Mar 19,2016I'm so satisfied with Credit Repair and their Services, they call you and let you know what's been accomplish (and they do accomplish things)! I feel good about paying for the services because its worth it! To sit back and let someone thats trustworthy REPAIR for you (and they do repair) is very comforting! I wish I would have found them earlier! With the two months I've been with Credit Repair, my scores are already showing improvement! Thanks Credit Repair! I will be using you and I highly recommend you to others!
STEVE VAN WAGNER
Feb 23,2016Credit repair claimed that they could repair a report in a very short period of time due to the facts and details associated with an unsupported revengeful report. After six months I inquired as to the reason for the delay. All I ever received was that they were continuing to send challenges as to the validity of the report which was going nowhere. When I said to cancel, they claimed that they would lower the future fees and escalate the process which should have been at the highest level to begin with. This also proved unsuccessful. Nothing that was done was ever hardcopied. There is no evidence that this company ever did anything but drain my bank account and add to the frustration of the problem..There is a very good reason for paying in advance since I believe all of these companies that I have researched employ the same collection policies. Very similar to insurance companies which collect years of premiums, but do not properly handle claims. All of the communications were "canned" emails. If there was an option for no stars, I would have selected it. To their credit, they were always very polite and courteous at every contact but this was during the time they were collecting perpetual payments. Had I not called, this would have continued forever. Some guarantee results but there is never anything in writing. Although the damage to my credit is not that bad, I am now willing to leave they businesses alone because it seems like a scam for free money. Nothing this company said had any connection to the truth. I'm glad it all ended with only a loss of $600.00. If you don't have it in writing....you just don't have it. If this in any way generates legal action, fees, penalties or costs, you and/or Creditrepair agree to pay all costs associated with such action.
Ja'Lisa
Feb 04,2016Had them for a short time and they removed 6 things off one credit report and that was it. Once it came time that I wanted to cancel they charge u 75.00 doesn't matter if u cancel before your month is out and when you want to cancel they will keep you on hold forever. I help for 59 minutes before someone answered. The sad thing is once u inquire about starting with them they constantly call u back and email u all day but as soon as you cancel its a different story. Have no idea how they have an A+ with the BBB.
junior25
Feb 03,2016I had a horrible experience with Credit Repair.com. They were able to get less then 10 accounts deleted in 5 months out of 60 and no major accounts that made a significant impact on my credit score like deletion of repos, civil or major accounts with negative impact. While gladely charging my account $90 a month for this service when asked to stop and reverse the charge I asked them not to make, one of their managers named Vanessa got an attitude and told me no she is not going to refund my money nor is she going to address my concern in a way that considers the customer concern causing me to revert to better services else where.
william cutchin
Jan 24,2016Ever since I signed up for creditrepair.com they have really kept in touch and worked on my credit score. They have called me more than I called them! Now that is customer service!!
Nick Mikeal
Jan 21,2016December 11 called and spoke to Mike, I said I have 1 negative item with Equifax and few hard inquiry, he said we will have the negative item removed and as many hard inquiry as we can, 1 time $12.99 fee and $89.95 a month, they filled out the hard inquiry letter to be sent, which I did and 2 weeks later I get my credit report from Equifax nothing removed, called creditrepaired.com they put me on hold for 36 minutes, Christina answered and I said no hard inquiry were removed, she said we will give 25 off every month going forward, I said how long will this drag on? I have 1 negative item. She said I don't know, but we will get it off. December 18 they charged me $89.95 again, called them they won't pick up, on hold for a long time and no one answered. Went on my account started chatting with someone they said no we don't give 25 dollars off, I said OK cancel and refund me, she goes no non-refundable. Called again and they blocked my account. They stole $192.89 from me in 1 month and did NOTHING for me.
John Summers
Nov 20,2015They didn't do much. Not very helpful.
Pauly Devine
Sep 14,2015Been paying for myself and my Brother for over two years. Not happy with results. They get bad reports off then a few months later they pop back up. Only thing positive I can say is they get inquiries off but two years later my experiens score hasn't improved it's even dropped. I have paid off all my old debt yet it still haunts me grr.
Keith Sihvonen
Jun 15,2015They've removed a few small collection accounts within the months I've been a member that I'm very happy about, and expedited the removal of some inquiries. This has allowed me to open a line of credit for emergencies and a second rewards card with major banks/ credit companies. I am a little concerned at the amount of time between challenges on some charge offs a few years back, the real reason I enrolled. I'm not the expert of course but I would hope to see them constantly challenged. My only real gripes at this time are that the hold time for customer service can be extremely long and updates can take weeks to post, necessitating the long wait on hold to ask for them. So far I would recommend this company, I hope to see the big negative items come off soon, though. The service can be expensive, plan for it to be another bill, roughly a cell phone. If it works it will save tons of money in the long haul though. Fingers crossed they can help erase the consequences of a rough patch in my career a few years ago! I want to come back with five stars.
Doug Mcdaniel
Nov 19,2014they will do nothing on your experian report not worth your time!!
Ray Dawkins
Nov 19,2014i want better customers service more affordable payment and faser turn around.
Wayne Anderson
Nov 19,2014Miss appointments, I think they are deliberately milking the process. They have been nice to deal with.
Chad
Nov 19,2014As advertised my credit score jumped close to 100 points. The only issue I had was the blanket letters that were sent to my creditors repedativly, it was a basic letter that was continuously sent over and over to one in particular creditor who kept replying with "please show us in detail your specific challenge" and credit repair just kept sending the same letter. Then I had one bank reply with "after continuous letters we have determined that you are working with credit repair service, We will not work with third party's we only work directly with our members" So other than those issues it was worth the money and saved time on my end. Some people ask me why I pay for something like credit repair that I can do on my own. My reply is I know how to cook but sometimes I like to have someone cook for me.
Kesha Blake
Nov 19,2014Company quickly worked & credit score jumped over 100 points in less than 6 months
Mynor Melgar
Nov 19,2014Good service, a bit too slow
Kevin
Jul 25,2016After reading these reviews I was uneasy, but I took a look at credit repair.Com's YouTube channel, and got the confidence to try it out. Since then it has only been two months and I've already seen huge improvements in my credit. I don't understand how anyone could possibly have any problem with them personally.