Easy to use website that provides a range of options to personalise you policy to your needs.
Very striagthforward process of getting insurance sorted. Would recommend to others
Really good service and helpful staff. Good insurance cover policy however lost a point as seemed like endless emails to sign for the cover.
Really good experience. Organised insurance over the phone and sales person was very helpful.
Really helpful advice
Helpful and friendly service, competitive rates
The first customer operative was rather like dealing with a funeral parlour operative. Plus the gentlemen accused me of being Racist (not his right to do so) when I gave an example of my bike being stolen by a Romanian. Where I live we have had several robberies by aforementioned. The website was hopeless to securely pay the premium offered and eventually I found another insurance cycleplan operative an American called Chelsea who was brilliant and positive but because of poor software website had to give card details over the phone. The 1st year is a 40% off great deal but what about the 2nd year?_
Good value Easy process
simple online purchase - good price - only 4 * as never give out 5 until / if i ever have to claim with insurance products
Good prices with clear details on the policy.
Competitive rates, easy to use.
Answered every question I put to advisor instantly and professionally
So the website seems a little clunky, and possibly not usable from a mobile, but the customer service is excellent, I emailed a query and had an answer the same day
Website easy to navigate and use
good value, easy to use website
Extent of cover and price
It was so easy to choose what was best for me and my bicycle. Able to choose and get insurance cover straight away all online.
Good price for the cover I got. Website could be a little more user friendly
Simple process and easy to transact
ken hickmott
Feb 11,2023A great price easy to use on the internet.Took no time at all.