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Dales Cycles is the biggest independent cycle retailers in the west of Scotland, serving the UK for bikes and accessories from Specialized, Giant, Scott, Cube, Ridgeback, Genisis, and Pinerello.
Reviews 701
Andrew Green
May 18,2022Turned up on spec with broken cable with lots of climbing and miles to go. Repaired while I enjoyed lunch at cafe next door. Wonderful service and able to complete ride as planned, first rate service. Cafe not bad either and recommended.
Mr Aaron Whitters
May 09,2022Excellent Staff were friendly and welcoming, great communication and order was ready early. Very pleased with purchase and service, thank you.
Amanda Taylor
May 03,2022Overall, an excellent experience. I bought a new bike online and was able to collect it the next day. As the team kindly assembled it for me quickly. Great service in store, the team adjusted the saddle ect and fitted pedals and a bell. The bike is the perfect fit and I absolutely love it. Friendly, knowledgeable helpful team. I am glad I bought my bike from Dales. Recommended, thanks.
Garinder Deol
Apr 28,2022Awesome service!
Mr Barr
Apr 20,2022Staff were friendly and very knowledgeable
David Goldsberry
Apr 15,2022Excellent service throughout, delivered on time and bike set up correctly
Fraser
Apr 15,2022What can I say, exceptional service and friendly helpful staff, bike fully set up to suit my size and weight including suspension with full explanation to components level on how to get the best from the bike, highly recommended. Thanks guys!
ANTHONY ALLEN
Mar 28,2022Great service ...quick turn around...ordered my bike on Tuesday and was delivered on Friday ....love the bike also and dales cycles was the only place that had it in stock for my size
Robert McCallum
Mar 18,2022Best Bike Shop in Glasgow Good selection of bikes for all types of cyclists. Where they really shine is the customer care all staff are knowledgeable & have went above & beyond for me on more than one occasion keeping me on the road.
mooch
Mar 15,2022Quoted me £191 for repairs that cost me £40 in the end, at Bike for Good in Finnieston. (spoke repair, 1 new tyre+inner, brake service+new pads and noodles) I wrote it all down and they both had the same job list. I supplied all the parts aswell. When i went back to collect the bike (they got to it after a week) he wheeled it round, down the stairs and out the door for me super quick in case i stopped to discuss such an inflated price. Then they removed this honest review from Google less than 12 hours after i posted it. EDIT : Thanks for your disinterested reply and apathy, throughout. Really lifts the spirits. EDIT : "we think it may include supplying the fitted parts" is a straw-grab of a lie that suddenly comes now, after my ^ 1st edit. Guy at the desk entering this job listed everything i was supplying; you had it all there on the job screen and in the carrier bag (which came back to me with the bike)
Jane
Mar 14,2022I collected my Brompton bicycle and it was all set up for me and ready to ride. Unbelievably, the saddle height was just right for me. I thought I would have to keep stopping to get the height right but no, it was perfect. The assistant talked me through the basics and carried it out for me. Dales always has excellent customer and workshop standards so I have every confidence in them. It was a very pleasant experience from ordering the bike to collecting it.
Kirsty MacCrimmon
Mar 14,2022I wanted to buy a voucher as a present on line from Dales. The sight was great and I called them as I had a few questions. They answered quickly and were so helpful. The voucher was delivered on time with no hassle. I will be using them again especially as they are a family business and I want to buy local. Would recommend them
Jason Webb
Feb 12,2022Great service and pack well
Alan Warren
Feb 01,2022Above and Beyond the call of duty, assisted and support to load the bicycle into the car provided tools and addition support to keep the bike safe while being transported well done Kieran, Thank You for all your support great service and would recommend the after sales service from Dales.
Max
Jan 18,2022Great service
Christina Cox
Jan 13,2022Excellent sales supporting
Iain Calder
Jan 02,2022No hassle no dramas easy to deal with. Most importantly I’ve never had to visit the store with any issues with the bike (cube attention). Would definitely buy from here again.
k hamilton
Dec 24,2021Fabulous service from very helpful staff.
Tim
Dec 15,2021Great service thank you
Stephen Buckell
May 22,2022Great service at a great price, can’t do much better.