Here at DCTUK, we pride ourselves on providing quality service to match the quality of our products. We know how important it is to get things right, which is why we offer free carpet tile samples across all of our carpet tiles to provide you with the true nature of the products before you commit to purchase. Something that we understand the importance of.
We know that quality matters, so we don’t deal in seconds as they can be of varying quality, and come with little or no guarantee, and as such this is something we have never felt comfortable offering to our customers. Instead, we use our exceptional relationships with manufacturers to ensure that we can get exclusive prices to pass on to our customers. This means we are able to offer exclusive prices, aswell as have special offers available on certain ranges of carpet tiles.
We aim to add a personal touch to your choice of carpet tile, so whatever the project, please feel free to contact us and we’ll be more than happy to talk through your requirements.
Excellent quality product and A1 service very pleased!
Excellent, prompt service from helpful sales staff, and goods arrived on schedule as promised.
Ordered carpet tiles on line, arrived next working day. Slick website - easy to use.
Carpet tiles arrived very quickly and were just what we needed. Fantastic value. Thankyou!
Exceptional customer service, good quality product and super fast delivery
Very quick delivery will use them again. Thank you.
Good quality tiles for such a low price, very fast dispatch and delivery.thank you
Carpet tiles ordered 8/3/17.Invoiced for tiles,then received e-mail to say that not enough in stock to fulfill order.Had to change order to Heckmondwike Array carpet tiles.(Red).Tiles received the next day direct from Manufacturer.
Very helpful, the live chat feature is great.
The delivery was very prompt. The quality was excellent.
Friendly staff but I was expecting a confirmation email a bit sooner with an estimated delivery date, took a few days. Delivery was fast, and a text with an hours delivery time, however the packaging was ripped on every corner and some of the tiles damaged. Luckily we managed to use them for the cuts. I know the delivery company throw packages around, but to prevent damage corners should be better protected.
Viewed, ordered arrived as stated. Promptly, and efficiently packed.
prompt delivery at a reasonable price
Just brilliant. Advised us on samples (v quick delivery) then spoke with my wife around colours and textures. Allowed us a few extra samples over and above the call of duty then swift delivery once ordered. Could recommend the service more.
The delivery 10 days from order - I did ring after a week to check estimated delivery date. I was impressed with how they seem to know all about my order - DCTUK own supplier had not filled order as requested. This aside the order took just 8 working days which is good compared to others. The price I paid was very good. I will order from them again.
I repeat, fantastic Company to deal with. I was surprised at the quality of the tiles for the money. Also fast service, they were delivered next day. Our showroom looks like new again. Thank you so much.
Good quality product and prices can't be beaten anywhere else. Ordered and paid for carpet tiles online. Order was despatched same day and arrived in good condition next morning. Use of highly effecient delivery service(DPD UK) with live order tracking and accurate ETA notification. Would definately recommend DCT to anyone.
Sorted the quantity I wanted delivered in days.
Good price and speedy delivery. Will use this company again.
B K Jenkinson
Mar 15,2017I can't fault the timing of the delivery service but the carpet tiles could have been packed better. approximately half the tiles were delivered in a big box rather than the original boxes the tiles come in, this resulted in several of them having crease marks in them. I have now laid them flat in the hope that the creases will disappear when I fit them but only time will tell? I also thought that the £14 delivery charge was slightly steep IMHO!