Here at DCTUK, we pride ourselves on providing quality service to match the quality of our products. We know how important it is to get things right, which is why we offer free carpet tile samples across all of our carpet tiles to provide you with the true nature of the products before you commit to purchase. Something that we understand the importance of.
We know that quality matters, so we don’t deal in seconds as they can be of varying quality, and come with little or no guarantee, and as such this is something we have never felt comfortable offering to our customers. Instead, we use our exceptional relationships with manufacturers to ensure that we can get exclusive prices to pass on to our customers. This means we are able to offer exclusive prices, aswell as have special offers available on certain ranges of carpet tiles.
We aim to add a personal touch to your choice of carpet tile, so whatever the project, please feel free to contact us and we’ll be more than happy to talk through your requirements.
From the start when I enquired and was sent a sample immediately, to the end when I fitted my carpet tiles, the service could not be faulted. Any questions were answered straight away, got great prices and delivery was pronto.
Excellent website - easy to navigate. Excellent customer service.
Brilliant service from start to finish. Delivered on time product was even better than expected easy to fit. Perfect. Thank you
I am very happy with the tiles I purchased from DCTUK, the quality for the price is excellent. Good job DCTUK.
Having ordered the carpet tiles online, with a quoted delivery charge of £14 included (including VAT), I was surprised to find a supplement of £36 plus VAT was expected for a delivery not far from Glasgow. On telephoning the company to remonstrate they reduced the supplement to £30 plus VAT. Not much of a reduction. The product itself was good value for money, but anyone north of Glasgow should beware of additional charges.
I spoke to sales and Heather was so helpful and friendly, but I had to obtain 3 quotes. Heather was great she beat the other quote and supplied all the goods within a couple of days. Our offices look great. Thank you Heather.
Friendly and prompt delivery of our order. Prices considerably less than other quotations for the same product. No hesitation in recommending DCTUK.
This is our third order with DCTUK. Always been a smooth, quick and easy process.
Great service from first phonecall very helpful and had my tiles etc delivered very quick
Very happy with the service and product next day delivery in a one hour slot very convenient will recommend.
We decided to go with carpet tiles because emptying the room completely was impossible.(nowhere to put everything in a small house) I found DCTUK online, had a good look through all of the items and we found the carpet planks.( something different) we thought. We are so pleased with everything. The samples arrived quickly, the staff were really friendly and helpful . The website is user friendly, especially the measuring calculator. The ordering was straightforward, and everything we ordered arrived very fast. The carpet planks were easy to cut and lay and the room looks fabulous. The ones we chose feel nice and look so good. We are both in our 70's so it took us a little longer to do. PS. Loved the light humour!
Great product, great service - really fast delivery - only quibble the delivery charge. But I guess carpet tiles arent the lightest things in the world...so probably fair enough. Makes sense to order as much as you need in one shot tho.
Ordered product, which was as described and was contacted striaght away with delivery times and dates etc.
Prompt delivery, value for money, Nouveau tiles look great in my home study. Only feedback comment would be was the inadequate packaging as the tiles were exposed on delivery, thankfully not damaged. Courier advised that this is how they had been picked up.
I contacted this company for sample carpet tiles, they came within a couple of days, received a phone call to check. A few days later super efficient Heather contacted me and sorted a quote out for me. I ordered the tiles, they were delivered quickly, good quality, and I gave to say Heather in Sales was excellent, fully recommend this company.
From first sample request to delivery of product, this was the best experience ever. From customer friendly website to sample request, selection of carpet tile and delivery of product..all within 48 hours..superb service, quality product. My experience with DCTUK has restored my faith!! Thank you
We wanted to buy bathroom carpet tiles online and, after searching a number of sites, we came across Discount Carpet Tiles. I am so glad we did! Their site makes it easy to search for what you are after, provides great information on each make and, even without obtaining a sample, it was almost as good as seeing it in a shop. The price was great and the order was delivered within the specified time. All-in-all it was a great first experience with DCT and when we require more tiles we will certainly be back!
I found the website very easy to manoeuvre and saw just what I needed unusually fast, for me.I was having a bad brain day & couldnt work out how many tiles I needed,but there,at the end of their site was their wonderfully helpful advisor.She typed back answers immediately and this really was incredibly useful.The tiles arrived in excellent packaging and condition.Our cat is using the unlaid top tile of the pile as a superior scratch post and seat for another day.I have the raspberry colour carpet tiles & a roll of rather superior looking underlay to put down tomorrow, it all looks very promising and an event to look forward to . Thankyou very much!
Sent me what I ordered when they said they would.
john muir
Feb 20,2017Ordered carpet ties online and they were delivered ahead of expected date despite being located in theviuter isles of Orkney. Excellent service. Thank you