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DD, the new name for Dental Directory, is a full-service supplier of dental supplies, equipment and business services in the UK. We supply over 12,000 UK practices with an extensive range of dental products and supplies and our services cover everything you need to run a successful practice including training, compliance, equipment servicing and maintenance.
Opening an account with DD is fast and easy with our simple registration process. Orders can be placed immediately with free, next day delivery for orders over £50 if placed before 6pm.
DD stocks over 30,000 products from leading brands such as Dentsply Sirona, 3M, Septodont, Schulke+, Colgate, TePe, Belmont as well as our own brand UnoDent.
Reviews 625
customer
Nov 09,2023Unfortunately our recent experience was not great. After contacting to say i thought the items sent for the service where incorrect, it was confirmed they were correct. Engineer turned up and would not have had enough time to complete the job. He said that he could have came earlier. I advised him that the people who book the appointments say that they have no hold over engineers diaries and so can never give a time. Upon opening the kits, the engineer confirmed the wrong items where sent and so the job has not been completed in full. I now need to wait for the correct kits to arrive and for a courier to collect the old ones. I still dont have any returns labels. I had to rearrange for diarys for the visit. I will now need to cancel another day so allow an engineer .
Terri-Gail Phillips- Hale
Nov 08,2023I will not recommend using DD for a refurbishment. It has been nothing but a nightmare with equipment burning out, design faults and still unfinished jobs (electricals hanging in decon). Although I have emailed over and over, even putting in a complaint with such and up to now I haven't had a response or it being resolved. There I thought it was a professional company and we would be paying a premium to get premium service and product. Guess I was wrong
Helen
Nov 05,2023We have recently changed to DD to service our autoclaves, compressor etc, Chris, Dom, Ben and Jason have been great! So glad we changed from DTS to DD! First class service!
Lorena .
Nov 03,2023The company is very reliable. has a good prices. The only problem is now they out of stock many products.
customer
Nov 01,2023easy to use website
customer
Oct 31,2023Dealing with the accounts department is beyond frustrating. Takes weeks and weeks for payments to be credited to account.
The Parks Dental Partnership
Oct 27,2023very efficient, great service.
Drew2
Oct 25,2023Grant was really helpful with the setup process. Explained the set up and process really succinctly. Gave us some great hints and tips
Emma
Oct 18,2023Learnt more things with Hannah, than the previous instructor. More enjoyable and informative.
Deborah Macinnes
Oct 17,2023Wendy was at the practice today doing our Infection Control and Fire training. She made it a very enjoyable experience. We especially liked the practical side of it with using the fire extinguishers and germ lotion with the uv light for hand washing.
MRS SHARON LINDSAY
Oct 17,2023Wendy was in today training for cross infection and fire, she makes it enjoyable experience time flys by, look forward to seeing Wendy when she comes in for training again
Sinead
Oct 17,2023Wendy was amazing at training, Very fun and enjoyable, very interesting and the training went in, very fast. Look forward to the next training day, Many thanks.
Jennifer
Oct 17,2023Wendy was great was very thorough and made the training enjoyable!
Kmac
Oct 17,2023Great experience, Wendy is so nice and helpful
leah silvester
Oct 12,2023Amber came to our practice to deliver the Infection Protection Control training. The session was incredibly helpful, she was very knowledgeable and made the session engaging and informative. All the staff felt we took something away from it and enjoyed the ability to discuss and have any questions answered. Helpful content and very well delivered. We are looking forward to our next training sessions with Amber coming up. Thank you!
Zivile “ZEE”
Oct 10,2023We are using DD for most of our dental consumables needs. And to be honest the best bit about using DD is our area rep, Shell Jetha. He is always , and I mean always, super helpful if we ever need any help and if he can’t help then he would always direct us to someone who can. Having such a great are rep is very important for us as customers and also for the DD business itself. Also would like to mention that DD website is very good but would appreciate if the favourite list would have a “search” option (this would help a lot when placing orders) and also if the prices of the items in favourite list would be displayed too. So few little tweaks but overall good site.
customer
Oct 10,2023Bad service, bad customer service overall a complete mess. Untrained engineers and they need over 5 attempts to install brand new equipment. It’s a shame as it used to be a good company but not sure what happened to end up with such a poor service and equipment support.
Tara Harris
Oct 04,2023We had Sarah visit and deliver our annual CPR training at our practice today. Engaging and very informative. Would highly recommend!!
Eleana Lang
Oct 02,2023Hannah was really engaging and made the course really interesting.
RECEPTION
Nov 10,2023Always helpful and polite, fast delivery.