DD, the new name for Dental Directory, is a full-service supplier of dental supplies, equipment and business services in the UK. We supply over 12,000 UK practices with an extensive range of dental products and supplies and our services cover everything you need to run a successful practice including training, compliance, equipment servicing and maintenance.
Opening an account with DD is fast and easy with our simple registration process. Orders can be placed immediately with free, next day delivery for orders over £50 if placed before 6pm.
DD stocks over 30,000 products from leading brands such as Dentsply Sirona, 3M, Septodont, Schulke+, Colgate, TePe, Belmont as well as our own brand UnoDent.
Helen Moore came along to the practice today to complete fire marshall & cross infection training. It was very comprehensive & informative. Helen was very approachable & helpful. Even brought us some syringes for our drugs kit so we had correct sizes. Would definitely recommend & look forward to seeing her on the future.
Just had the pleasure of ordering with Jade Dale, so refreshing to deal with such a helpful and warm person at the end of the telephone - excellent customer service.
We had Medical emergency and basic life support training today.Rachel is an amazing trainer.She is very knowledgeable and keeps the training interactive.Thank you Rachel for sharing your knowledge and keeping us up to date with the guidelines in current situation.We look forward to seeing you for further training.
Helen Moore came today to do our H&S and Fire Risk Assessments. She was very pleasant professional manor and helpful suggestions. An asset to the DD group. I would highly recommend her 😊
Just wanted to say thank you to Bobby, always so friendly and provides great customer service. Throughout the past year he has gone out his way to help us on several occasions and if there are any issues, he always goes above and beyond to resolve it.
A distinguished CPR trainer. I would like to thank Stefanie McNally for her great training session in CPR and Medical Emergencies. Although on line, but the training felt so real due to the amazing interaction.
Courtney is a fantastic rep for DD who always go out of her way to help us and ensure we find the products we are looking for. She has also had a presence on our Scottish Dental Study Club courses and loves to engage with participants and is always very friendly, welcoming and helpful.
Great training and service provided by Amber today for the practice CPR/AED/Medical Emergencies.
Great service !
Helen is a great teacher. Very informative and helpful in the CPR course we had online. Very good with demonstrating things over the camera. Highly recommended!!
We have been using DD since our Practice opened in 2018 and have had Lee Ballinger as our Rep since then. Nothing is too much trouble for Lee and when problems arise (as they sometime do) they are solved quickly and in a timely fashion. As a company DD hold a great range of stock and along with their different departments such as Digital, most products that we need are obtainable.
At Oralieve UK Ltd we rely on effective and efficient support from our customers. DD has the NHS Supply Chain contact for Dy Mouth (Xerostomia). I would like to thank Sheila Shirley for her ongoing help in ensuring that the Oralieve range is in place with NHS codes available to Hospitals.
I spoke to Sharon who couldn’t have been more helpful. At short notice she organised a Saturday delivery, took care of applying a payment to my account all in the space of 5 minutes. I use DD for all of my dental practice’s orders and customer service like this is the reason why.
I have dealt with Samantha Ryan on a few occasions now Feb and March. Her service level meets 5 stars excellent product and contract knowledge.
An amazing member of staff is Emma Heaysman who is really is a star, very helpful and ready to go that extra mile. She provided us with the right information at the right time. Many thanks ,we could not done it without it.
Hello DD, Thank you Sharon Aldwin! Excellent service and attention received today, I spoke to Sharon this morning 03.03.2021 just after 8.00am. Your telephone lines were busy! I was kept on hold for a few moments, There was problem with my order placed 01.03..2021. Sharon was helpful, friendly, patient and polite. She kindly sorted my order - in fact arranged for next day delivery because of the misunderstanding with the dispatch. Sharon also was helpful with my account details. Although this is still a matter I wish to resolve with DD. Enjoyed the conversation early doors with Sharon. Put me in a good mood before my first patient at 8.30am Thank you. Regards, Alastair Ross Tel: (M) 07976 201052 Happy for one of your team to contact me - call me to set up a credit account easily and straightforwardly please,,, Assuring you of my best intentions. Otherwise - it is easier for me to deal with other Suppliers - HS or WC. Over to you DD. But can't fault Sharon.
Helen came out to do our risk assessments, she was professional, thorough and knowledgeable. Nothing is to much trouble for her or DD in general
I called to enquire about a product and spoke to a lovely lady named Fran. Fran was very patient and gave me a lot of time. She has promised to get more information on the product and get back to me. Thank you Fran for your time and excellent service!
I had my CPR training and it was very detailed and interesting i highly recommend this.
Affy Paul
Mar 22,2021Penny Kirkham was very helpful and thorough. Answered all my questions with confidence. A very professional member of the team. Thank you Penny. AP