Excellent customer service and beautiful, interesting products.
Wonderful Staff! A beautiful store with amazing products and gifts. I could spend hours there. What a great environment and the staff is so helpful and congenial.
Staff is extremely helpful and knowledgeable.
Extremely helpful staff!
Exactly as ordered at the best price. Great communication with quick shipping and packed extremely well.
They were great. The salesperson didn't pretend to know answers she didn't have. She took the time to search a product and find the answer with me. Very refreshing.
This new location is so gorgeous. I have had such great experiences shopping here. They have everything, and if for some reason they don't have it, the oh so helpful and professional staff will special order or tell you where you can find the item you are looking for. I also love that although they carry really beautiful products, they also carry that inexpensive grapefruit knife that gets the job done. And don't forget to bring your knives in for sharpening, I think my knives are sharper than when they were brand new!
Very good experience. Great value for great quality items. I will use again!
Very pleasant staff!
I love shopping at Didriks. The staff is always knowledgeable, helpful and lovely to deal with. They have some very high end products, but I’ve never felt that they push you to spend more money or lose interest if you are looking for something else. They also keep records of what you buy, so if you are like me, and can’t remember exactly which glass or plate you bought last they can tell you. And they also gift wrap beautifully.
Stunning inventory. I stop in while waiting for my husbands doctor’s appts at NWH and always find five or six treats for us!! Very very helpful staff. Well located. Easy parking lot. Careful wrapping of each fragile purchase. My favorite housewares......
excellent service and communication
Great merchandise and very helpful staff.
All staff extremely helpful and friendly. Store very attractive, with products thoughtfully and conveniently arranged. Purchased dish towels in wonderful colors and patterns and am continuing to enjoy them (they also wash well!). Our first visit - but not our last!
This is a great store. Pricey, but worth it. Terrific customer service, wonderful products!
Great shopping experience for kitchen and home essentials. Consumer friendly, accommodating, helpful, knowledgable about all of the lines that they carry, go out of their way to make sure customers are happy with their products, welcoming, attractive, environment.
Found a great non-stick pan, on sale, perfect for eggs, small dishes.
I had a wonderful experience buying an outdoor dining table at Didrik’s. Everyone was very helpful and the table is beautiful!
Their website was good and easy to use. I also thought they were responsive (I asked a question about where my order was a few days after I submitted it and got a prompt response). My order was shipped out to me in a timely fashion. The reason I'm giving them 3 stars instead of five is because of the following: the item I ordered was a piece of Simon Pearce glassware. While I received the item in good condition, it had a small, but rather obvious, imperfection. The price I paid was for a first-quality item, not second. Not the end of the world, but I suspect that if I had ordered the same item directly from Simon Pearce they would have made sure I didn't receive one with an imperfection.
Joseph
Aug 24,2018I loved the store (Lower Newton Falls) and got the best possible help on choosing outdoor furniture, followed by prompt delivery and set-up. I hope to shop there often.