Bought several times from them and each time the service was outstanding.
Intl. shipping was fast.
Fast and Reliable delivery.
Everything Perfect with attention to detail. Parcel ordered at the weekend after 4 days was already with me in Scotland. Email contact quick and good. Great prices and customer service
Cannot fault this company. 2 day delivery from Ireland to England with 150kg package. All questions and emails answered promptly.
Delivery was faster than expected and pricing was easy to understand. Will be buying all FANATEC products from here in the future.
Great customer service. Really easy to deal
Not so good with this order, I'm afraid. Was sent 6 boxes of items, one of which was wrong. Response to my email has been fast, & I've been asked to send back the wrong box (no appology for sending the wrong item error no.2) & put a label on it....except the label was not attached to the email (error no.3). Had to email back to before the label was emailed to me, & got a sorry for it not being attached to the earlier email. on the plus side, my emails have been responded to fast, the return shipping has been organised by Digital Motorsport (& presumably paid for), and they have sent out the correct box immediately. So they have been pretty good at fixing the problem (so far)....it's just that the error should not have happened in the first place, & when it did, an appology would have gone along way.
Excellent company to deal with. Great communication and insanely fast delivery! Cannot recommend enough.
my tr120 arrived in uk without a mark - I’d happily order again. Only 4 stars as I wasn’t able to order the tr one flat wheel mount and no pedal plate options. My only option (recommended b digital) is to drill my pedal plate to attach my pedals, hence eliminating the warranty. Unfortunately just two small chips on the wheel mount but Ronan assures me a replacement will be supplied. Despite this I am happy it is a fast service, with good Customer service, and every question has been met with a pleasing reply. I 100% recommend Digital Motorsports.
Parcel arrived exactly when it said, no issues with delivery, very competitive prices and most importantly the product is awesome. I've just ordered a new rig and racing chair so I'm very happy with this site so far
Very friendly, helpful, knowledgeable group who sell everything needed for a good purchasing experience.
Fast shipping, everything boxed perfect. No problem with anything from you, and best prices in europe for lots of products. You are great, just keep it going. Regards Tomislav
I really trust this store so for my next upgrade I bought a NLR Motion platform v3, it was on preorder expected to ship in about a month; however, it took 2 months to ship, I wish they would have send me an email informing the delays, I would have understand. Eventually, the product arrived and it was amazing, like always their worldwide shipping is amazing and at a reasonable price.
Buscaba unos pedales para reemplazar los de stock y de baja calidad de los thrustmasters y encontre este sitio donde vendian los Fanatec y hacian envios internacionales (Peru), solo fue cuestion de buscar, comprar, pagar y al siguiente dia fue enviado. Lo recomiendo al 100%.
The experience was great. Website makes it easy to navigate and find information. Shipping options were great and I had no issue. If you do ship to Canada like I did, please not that some duties may apply.
Livraison Express 👍🏾Je suis dans les DOM-TOM (Martinique) et la livraison à pris 1 semaine bravo à vous Le produit quant à lui est conforme à la description et rempli toutes mes attentes Bonne continuation
Expected dispatch date: 14th october Dispatched email: 27th october Really dispatched: 1st november I literally had to reach out to them to have informations. It is not because this is not a 10k€+ order that you don’t have to warn your customers about a delay. The product is great overall, prices are below market but customer experience is somewhat catastrophic. You are not suppose to reach out to have informations about your order, especially if there is a delay
These guys are great to deal with. Super fast delivery. Very fast and informative replies to questions I had. Products are top notch and they assured me before purchase that if any issues arose they would deal with them quickly which I have no doubt they would.
Ken
Nov 17,2022Excellent communications, fast shipping, great prices. What more can you ask for?