Direct Bullion
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FREE, fully insured delivery on all orders. All of our parcels are discreetly packaged and delivered directly to your door or your designated storage facility.
Direct Bullion are a London based company specialising in the supply of Gold and Silver bars and coins. Although predominantly an online shop, Direct Bullion also provide a completely personalised buying service provided by one of our many in house industry specialists who are on hand to assist customers and answer all of their questions.
At Direct Bullion our number one priority is customer satisfaction and we achieve this for our clients by providing our unrivalled 'Gold Standard Customer Service' after all a premium product such a gold deserves a premium service.
Reviews 137
John G
Jan 29,2021Decided to invest in gold as my money wasn't doing anything in the bank; happy with the coins I received and looks like a good long term investment. My first time using Direct Bullion but service was excellent and I would recommend.
Michelle
Jan 29,2021Excellent customer service. I purchased coins and the team were really knowledgeable and helpful, I will definitely use again. Very happy!
Mark
Jan 28,2021Excellent service
John
Jan 28,2021any staff i have spoken to have been very helpfull and clear. thumbs up.
Sandra Knight
Jan 08,2021Company was recommended to me by a friend suggesting i buy coins as an investment. She said this was the best company she had tried. And I agree. I find the staff very knowledgeable and happy to give advice if you have any enquiries regarding your investment. It’s quite easy to see why the company has such a good reputation. Keep up the good work!
Graham
Jan 07,2021I couldn't believe how easy it is and how straight forward the process of buying gold was . Also there prices are excellent and the service is good I recommend that you give them a try.
Customer
Dec 24,2020After receiving information book rang agent and completed purchace.The agent was very informative and polite.The agent also kept me up to date with regard to the delivery, that went smoothly,
Sherill Francis
Dec 24,2020My first experience with Direct Bullion was very rewarding. The Team were very professional, friendly, and very helpful.
Mr Chris hunter
Dec 19,2020Very professional service and everything explained with perfectly. Thanks for your help.
Ms. Seema Patel
Dec 18,2020Fast and Reliable.
Chris
Dec 18,2020The agents were very friendly, informative and helpful and more than willing to make me feel at ease with my purchase
Jennifer Jackson
Dec 18,2020I found the experience of purchasing from this company very straightforward. The process was explained clearly and in an unrushed fashion and I felt no pressure from them. I am delighted with my purchase and will certainly use them again.
Mrs. Sarah Cheek
Dec 18,2020Absolutely fabulous company so professional and they go above and beyond to help you get the best out of your money
Mrs Ann Yates
Dec 18,2020Never ever purchasing actual gold before I found Direct Bullion helpful informative and knowledgeable and so easy to deal with and will certainly buy more from them.
Rod Latham
Dec 04,2020I bought gold coins. I have been asking for some ten weeks for them to send the coins to me. They tell me because of Covid 19 they cannot do this because of insufficient staff. The choices they offer are for them to buy back the gold which for coins bought in 2020 is only 70% of the value of the coins. One has to hold them for 5years for them to buy back at 95%. The other choice is they keep the coins in storage. Unable to talk to anyone in authority to resolve the matter because they are always in a meeting, not in the office, working from home, ringing back which they will not etc etc. Bullion House is much better. No such problems.
Peter Sturgeon
Nov 26,2020Always reliable, never ever had a problem excellent service, used several times. Peter Sturgeon
Phil
Aug 30,2020Update. My gold bar finally arrived and very nice it is too. Everything I said below is true but I've upgraded my star rating by two because their prices are the best around, their staffing shortages due to covid19 didn't help and surely no one else can be as unlucky as I was! Tip: get your ID Verification confirmed BEFORE ordering. ......................................................................... How hard can it be? I pay in full for an order that's in stock, someone picks it off the shelf, takes it to the post room where it's packaged and sent to me. simple right? 2 weeks after my initial order and still no sign of my gold. they even sent me a refund by cheque (even though I paid by debit card) and not only was it £6.70 short it BOUNCED!!! and yes I've been in constant communication with them and every time I get reassured it's on it's way. I even got told by senior manager 'Mo' that I've been 'pushed to the top' of his priority list which made, er, no difference whatsoever. all in all I think it's fair to say that things haven't gone well.
Gina
Jun 30,2020Clive provides great customer service and he is a source of knowledge in the business that you can rely on. Organised and able to source a solution to any problem. Thanks, George
Aaron
May 08,2020Professional and incredibly reliable, process is simple and staff are always helpful.
Eddie Wilkins
Jan 29,2021I would definitely recommend Direct Bullion to anyone looking to invest in gold. I was completely new to it but the team were very helpful and made the whole process easy.