Direct Bullion
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FREE, fully insured delivery on all orders. All of our parcels are discreetly packaged and delivered directly to your door or your designated storage facility.
Direct Bullion are a London based company specialising in the supply of Gold and Silver bars and coins. Although predominantly an online shop, Direct Bullion also provide a completely personalised buying service provided by one of our many in house industry specialists who are on hand to assist customers and answer all of their questions.
At Direct Bullion our number one priority is customer satisfaction and we achieve this for our clients by providing our unrivalled 'Gold Standard Customer Service' after all a premium product such a gold deserves a premium service.
Reviews 137
Grace
May 02,2020Excellent, will definitely be using again!
Sonny James
May 02,2020A friend who knows that I deal with this company contacted me to ask what my experience was like as they had seen some unfavourable review. After checking this page out, I felt compelled to write this review and I have never felt the need to write a review before. I have been a customer for nearly 4 years. I have always received what I ordered and always in a timely manor. Customer service is excellent, I even got through to the office on a Saturday once. I am also a business owner and have suffered a similar thing with people trolling Trust Pilot to leave bad reviews and give a company a bad name and this is why I find Feefo to be much more reliable as the reviews can only be left by a verified customer.
John Hadnum
Nov 01,2019Have made 3 purchases over the last month. Very eager to phone when the want to conclude a sale. HOWEVER when it comes getting return calls for routine calls and providing hard copies of Invoices they are absolutely awful. Still waiting for a return call from a week ago. Also phoned this morning and no return call wasted two and s hslf dsyscwaiting forvdeliveries that did not arrive. Very disappointed !
S White
Jan 17,2019Sometimes I am reluctant to deal with new companies having bought from some other places, but I like the way Direct Bullion do business. My account manager Samuel O’Brien has looked after me well and since speaking with him I’ve learned a lot. I would recommended calling as oppose to buying online as there are many choices.
Harold Goodwin
Jan 17,2019Have been dealing with the guys here for a while now and have been very pleased. Always respond to my requests promptly and made me feel at ease with buying gold coins. Have recommended to friends and family.
Mohammed Ali
Jan 10,2019Very unreliable
Connor Eames
Sep 19,2018Very helpful and very easy to work with. This being the first time doing it I didn’t know a lot about how it worked but direct bullion being very helpful helped me make the right choice.
Bethany Devon
Sep 19,2018Thank you. Super fast delivery and a totally professional service from start to finish. Thanks to Sam O’Brien.
Lee Moffat
Jul 28,2017no confirmation email on my order. Next day delivery was more like a week, and the gold was a different make to the one I ordered.
Roy
Apr 24,2017Low margins and efficient service
Angie Thomas
Apr 15,2017First time I have used this company and the experience from start to finish was excellent. Initial enquiry was dealt with very quickly and the purchase proceeded without any problems - good experience all round.
Robert Sibley
Apr 15,2017Yet again order and service of same high quality.
Audrey
Apr 15,2017First time using Direct Bullion. Efficient and professional service Will use again
Mrs S Debbas
Apr 15,2017Good service, quick delivery. Happy with everything. Would recommend this company!!
Antony Carr
Apr 05,2017Without hesitation - we made the initial enquiry ourselves about investing in gold & received nothing but pleasant helpful advice from the start - at first from Paul Taylor & then from Mo Bradshaw. We never felt pressured & were able to make our decisions to invest with confidence.
Japanese M.S
Mar 21,2017Fantastic seller! Their response was always sincere. If you are worried please ask a question. They will answer soon. And they will tell you the details. Item came super quickly. Coins were genuine. I am happy that I can purchase great coins! They are the best seller! Thank you AAAAAAAAAAAAA +++++++++++++++++++
Peter Gomez
Dec 07,2016Great service from Paul Taylor from the start. A very pleasant, helpful and informative young man. Recommend him to anyone, in fact, I already have. Thanks
Lee
Nov 16,2016Professional, helpful and knowledgeable. All round great service
Matt Tansley
Nov 12,2016I used this company to assist in investment process. They guided me through and made me feel comfortable from start to end! I would definitely recommend this to a friend or colleague.
Con
May 08,2020Great service! Quick and easy. Highly recommend