Absolutely wonderful service. My first purchase from Donna Ida. Annelise was in touch by WhatsApp to make sure I was happy with my size and I felt like a truly valued customer. Delighted with my Sheila jumpsuit 🤩
Personal delivery. The warehouse had made a mistake and my jumpsuit was dropped off by a very conscientious employee, love the jumpsuit. Thank you.
Best products, best customer service!!!
Great Personal help with sizing on What’s App and I love the jeans. Great fabric perfect fit.
WhatsApp message to check size... lovely and accurate response. Great to have a long jumpsuit gor us taller gals. Thank you 💜
Amazing personal customer care and beautiful quality product with really lovely packaging ❤️
Fabulous company and always fabulous products. I love those Donna Ida girls x
First rate as always.
Great, reliable and speedy delivery as expected.
I have a few pairs of Donna Ida jeans, the service is always amazing. Have to say Prudence is now my firm favourite
The perfect online retail experience, advice always promptly offered, overnight delivery to Ireland! Not to mention the perfect fit of the jeans which my daughters are now also hooked on!
I had a text from a Dona Ada advisor. Which I found extremely helpful . My first jumpsuit didn’t fit , Valentina helped me sort out buying the next one . Also she organised the pick up . Perfect jumpsuit perfect easy shopping. Perfect service!
I took a chance on ordering the kate jeans after seeing them on IG. I live in California so the return would have been a hassle. Fortunately, the jeans fit like a glove! I ordered my true size and they arrived quickly. I can tell that they are of good quality and can't wait to wear them:)
Not only are the clothes outstanding, but so it the customer service. Really lovely people to deal with
Easy purchase and fabulous jeans, as always! Prompt delivery too. Thanks Team Donna Ida
As always, a top-notch experience from Donna Ida. Love my new jeans, the Adelaide, which are beautifully cut and incredibly comfortable. Super pro stylists (Annelise in my case) provide excellent advice regarding fit and style and after sales service is also impeccable…this is a great company that one can trust.
The charge for sending back an item! No wonder you have a nice box, I’ve paid for that, the jeans are far too short but I’ve paid the price, I will never order again
Very helpful staff aided by good IT systems and of course, great clothes
Great jeans and service xx
Natasha
Feb 06,2024Great experience! Efficient and very helpful.