To leave a review you need to be logged in
Reviews 920
Alishukri
Dec 31,2022Another amazing experience with Donna Ida. They really are an amazing brand with equally amazing customer service!
Lisa Dodd
Dec 30,2022Speedy service, helpful customer experience. Beautifully made jeans
Richard
Dec 29,2022Really great advice from Tash. Very much appreciated. Love the jeans. I live in them. Thank you
Suffolk to oxford
Dec 28,2022Super fast and helpful
Mandy Nickson
Dec 28,2022Fabulous service as always great product and very fast delivery just in time for Christmas Day
Holly
Dec 26,2022Donna Ida always has exceptionally good customer service.
Laura Jean
Dec 26,2022Customer Service and product quality. Always First Class. However on this occasion courier not reliable.
Sarah Wooding
Dec 25,2022It’s very good service
Cassandra McCaffrey
Dec 24,2022I bought the Cassandra Jumpsuit. The fabric is so soft and comfortable on first fit it was gorgeous. However personal preference would be to have the flares slightly narrowed and I’m sort so I need to tailor the length. Customer service wise blown away by the personal touch, having a go to person on first names basis was so nice.
Tamsin
Dec 24,2022Love my new jumpsuit, arrived very quickly. Fits well.
Arlene Anderson
Dec 24,2022Gorgeous denim & amazing customer service Couldn’t be more helpful
C Jones
Dec 24,2022Minnie Jeans are so flattering, the delivery was fast and reliable and service from Tash first class!
Mrs Lynda Murphy
Dec 24,2022Love Donna Ida, so impressed with their service and the quality of their clothing. Tash is amazing and so lovely to deal with. Thanks, Lynda. x
Theresa
Dec 23,2022Tash was so helpful when I had to return an item 🙂 Excellent customer service as always when ordering and the Norma jeans are great
Janet Stewart
Dec 23,2022Excellent customer service and so easy to communicate via Whatsapp. Very quick to process my order and delivery
Sara-Louise
Dec 23,2022Superb. Informative and speedy- what is needed. Would highly recommend their services and their products. Super soft denim in great designs. This is my fourth item and I love it! Highly recommend
customer
Dec 22,2022Great customer service, I received messages offering help. The jeans are a perfect length for me. (I’m 5ft 11) I live the high waist and cut too
Tracy MacNamara
Dec 22,2022I pre ordered the Cassandra Jumpsuit size medium in September and recieved it in December, it was absolutely gorgeous , beautiful material and style however just slightly too tight for me and also would have had to take up the legs as way too long for me( I am 5f 6) so I decided to return.I have never come accross such personal customer service, Valentina is joy to deal with ,she contacted me back on a Sunday evening at 10pm!! I had a problem arranging collection from Ireland so she arranged all, made it so easy. The only draw back was it cost 15 pounds delivery and 15 pounds return and 10 euro customs fee ( DHL contact before delivery).Therefore I have paid 45 euro but have no jumpsuit! I have my eye on another jumpsuit but dont think I will go ahead because of this cost or I'll wait wait if on sale.I would still rate 5 star because this of course is all documented on website.
Rebecca Munday
Dec 21,2022This is the first time I have used them and they have been amazing. I love the personal shopper who contacts you on WhatsApp great personal service and so helpful
Sarah
Jan 01,2023Absolutely love Donna Ida, have made multiple purchases over the past few years and the service is exceptional with fast delivery. My go to jeans company.