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Reviews 920
Katherine
Apr 28,2025Amazing service
Kerry
Apr 27,2025Donna Ida is the most incredible company. The product quality is excellent and the customer service is exceptional. Valentina is just amazing and always on hand to help and advise. Wouldn’t buy denim from anywhere else.
Miss Thomas
Apr 26,2025Service from Donna Ida was exceptional. I used the online chat service for advice which was spot on, I was notified when my order was dispatched, a stylist reached out to me straightaway to see if I needed any assistance. Awesome service
Mr & Mrs Mark Rushton
Apr 16,2025Ordered in November and promised in jan/feb - still waiting for them!
Mrs Hackney
Apr 12,2025Perfect as ever. Love the new jeans Thank you.
Jerry jade Robinson
Apr 12,2025Anna makes it’s so easy and is there for any questions or concerns you may have. Fabulous quality and great service
Elizabeth G
Apr 11,2025Fantastic communication and customer service!
Claire roscoe
Apr 10,2025Brilliant service! I placed my order which Valentina picked up on and recommended I order a different size and gave me a great discount. Really appreciate her 'un asked' assurance. Many thanks 🙏
D. Bottomley
Apr 08,2025stress free purchase with incredible product and amazing customer service to help with the decision making ..... feel good denim .... brilliant customer support... thank you so much
Julie Marshall
Apr 08,2025The service is wonderful!! They text you or phone you in person !! & tell you all about the latest design & you can pre order so not to miss out !!! They really do have customer service sorted !!!!!! Very very happy 😆
Julie barker
Apr 06,2025Personal friendly service and great jeans! The jeans fit fabulously and the quality is superb.
Suzanne Foster
Apr 04,2025The Cassandra jumpsuit is the jumpsuit of dreams. I have 4 of them, stone washed denim, blue denim, black washed denim and dark red. I get compliments every time I wear them and the red is just off the charts amazing.
Lisa Horwell
Apr 04,2025Always the perfect fit and super fast delivery
Storey Jan
Apr 03,2025Donna Ida is a company that is an absolute pleasure to deal with. Their customer service is second to none. Ana was the advisor that helped me and she was kind, caring and her size advice is spot on. I have bought many pairs of jeans from Donna Ida before and I have always been delighted with them all. They are beautifully designed and made with top quality materials. This time I bought a jumpsuit and it has all the same qualities as the jeans and I would go as far to say it is the best jumpsuit I have ever seen. Thank you to all at Donna Ida🤩
Martine Hewitt
Apr 03,2025Always a five star from me. Love your clothes and best of all your personal service. Thank you
Kate
Apr 01,2025Valentina was fabulous - so much help.
Annoymous
Apr 01,2025Paid for jeans on the website at the beginning of February. They were in stock. Then I had to chase and I was told they will be dispatched at the end of Feb. That comes and goes so have to chase again - told end of March!! We are now there, I’ve had enough and asked for refund but haven’t got that yet!
L.L
Mar 31,2025On another level of personal customer service, way above any of the more expensive jeans or designer stores. Could not have had better support or care throughout my purchasing journey. It feels great to support a small British company that does its utmost to put the customer at the forefront.
Leo
Mar 27,2025From the get go, the ladies at Donna Ida ( thank you, Valentina) have treated me like a VIP and made my shopping experience a 10/10. Onto my purchase. I LOVE the Joan jeans, like the Kate but better imo. High waisted, dramatic Charlie’s Angels flare a clean vintage wash and top quality denim. I hope there will be more colour-ways in the near future. Step up to the podium, Donna and your amazing team!
Julia T
Apr 28,2025Donna Ida offers beautiful clothing alongside great customer service. What more could I wish for?