Excellent service. I love my dress and jeans and trust Annalise when she provides guidance
Great customer service fabulous jeans
I made an enquiry about an item. Within the hour, I was personally responded to. Item ordered and delivery the very next day. The Cassandra jumpsuit is on another level! So many compliments on it's first outing. Highly recommend! One of the best online retailers in my opinion (and I love to shop)!
Amazing personalised service, beautiful clothes that are unique, fast delivery - got so many lovely compliments wearing my Donna Ida outfits
The Donna Ida personal stylists have been incredibly helpful and got me all sorted twice. Huge thanks to Vanessa and Meile for helping me with decision making, sizing, return and exchanging. My jumpsuits and jeans are perfect and I am grateful the ladies were immediately on hand at separate times to help me from the start of the shopping process right to the end. I will be back for more Donna Ida. The fit and quality of clothing and service is 5 star!!!
Fast delivery and wonderful customer service as ever. Beautiful dress. Very happy.
Amazing customer service as always. They will always reply to you personally and give great advice. Thanks girls!
Fast shipping but item arrived broken and I have not gotten a reply to the email I sent regarding the problem. I have however received multiple emails asking for a review.
Second pair of jeans I've bought from Donnaida and il be buying more! Amazing quality and fit!
Fabulous service, I bought my jeans at a Donna Ida pop up, the girls helped me find the best jeans for my age and figure. The denim is so soft and fits beautifully. My second pair, and would definitely purchase another pair in the future. Worth saving up for!
Service and delivery and packaging excellent.
Excellent service, quick to arrive and very well packaged, kept updates with delivery information all the time. Amazing quality perfect Jeans as usual, never disappoints, that why Donna is the Queen of Jeans!
It’s rare that you can talk directly to a real person via WhatsApp when making a purchase, but not at Donna Ida. The whole team are incredibly supportive, go the extra mile when it comes to choosing the right denim and know instantly what will fit, look great and more importantly become a wardrobe essential you won’t want to take off. Thank you girls 💚
The team organised a number of options of denims and jumpsuits delivered to my hotel room when I was in London - just so i could try on. Great soft easy to wear denim. At the last count I've 6 jumpsuits, every time I wear them I get compliments and I've lost count of the numbers of jeans I have. I'm looking forward to see what Donna Produces next- anything vintage and cool works for me!
Even purchasing from the sample sale I was treated like a queen. Exceptional customer service and amazing product. Thank you.
Great product, excellent fabric and cut, arrived promptly, well packaged.
Excellent communication, amazing jumpsuit that fits so well ! Wahay to Sheila !
Outstanding customer service - especially on questions around size
Ordered these lovely trousers for the bank holiday and was worried about delivery but all arrived on time and quick. Great customer service
Ines Husemann
May 20,2023Wonderful jeans in the cream colour is was looking for, fantastic quality and the Custer service is excellent!