Easy Bathrooms
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We care greatly about the happiness of each and every customer, which is why – if you have an outstanding problem with your order we’d really appreciate you getting in touch with us before reviewing & giving us the chance to resolve any issues.
Reviews 900
Tom WalkerWalker
Feb 21,2025Goods were as good as possible and swiftly delivered
Mr Warren Martin
Feb 21,2025Materials delivered broken, tiles measured incorrectly incurring additional visit/cost from installer. Was told 4 times mirror on back order would be in on a certain day only to find it wasn't, and i was never notified, so visited each time, then had to rearrange the installer at short notice for him. Never had an apology from the branch. *** Update - thank you to Hannah from Customer Services my issues have now been resolved.
Mr Lomas
Feb 21,2025Good products nice people
Sarah Bunford- Jones
Feb 21,2025The salesman Taylor was great with advice and very knowledgeable on the stock ,the things we ordered came into store quickly and were delivered to us on time the driver was kind and carried things in for us .
Mr Thompson
Feb 20,2025William Dontot in the Oxford branch was helpful in every way, giving good advice and completing the complicated order and subsequent minor changes competently. His two colleagues in the shop were also friendly and helpful. There were problems, however. The bath arrived with several scratches and cracks, and it took five days and a lot of convincing for it to be replaced, which held up our bathroom fitter badly, adding a lot of time to the length of the job. When we needed one extra box of tiles, that also took five days to arrive, since there are no deliveries over a very long weekend. There were also small leaks in the radiator we bought, which our fitter had to deal with. So the service in the shop was good, but the company's organisation does not favour the clients.
Kev
Feb 20,2025brought new complete bathroom from Easy Bathroom. Sales staff were friendly and informative and gave time for my choices. Delivery was perfect and I'm really happy with quality of bathroom now installed. Would purchase from them again
Stephen Ross
Feb 20,2025Please avoid. Ordered a bath panel for collection. It did not arrive on the date specified and no one bothered to contact me, so I wasted a day when I had planned to drive and collect it. Again no one bothered to contact me and I had to chase to find out if it was delivered to the store. The bath panel actually turned out to be not suitable for our installation due to the tiles used. I enquired about returning it and was told I could if it was in resaleable condition (and to share photos to prove it was). I shared photos showing it was still in the original packaging so fine for resale. But I have no received a reply stating it is a "special item and no returnable". This completely contradicts what I was previously told and I was not made aware of this at purchase. There is no reason this item could not be resold, so under UK distance selling rules it would be illegal not to offer a refund.
Mo King
Feb 20,2025went to buy 6 radiators, guys on desk laugh at me also didn't really help ... lol then I bought the radiators somewhere else ... say goodby to £1600, LOL update on your reply: too late to apologies ... better if you check your employee becasue they are terrible, lazy and not helping ... u loose not me ...
CL
Feb 20,2025Really good value for money: bought porcelain tiles which were on sale - no breakages and tiler stated that they were of excellent quality. Staff gave really good advice regarding grout and adhesive. Tiles and radiator arrived on time with helpful deliveryman. Had a complete bathroom from them a few years ago, and it still looks like new. Would highly recommend.
Kath
Feb 20,2025Delivery was delayed by three days but other than that staff were extremely helpful.
Mr Henry
Feb 20,2025Friendly staffs. Willing to help and solve problems.
Catherine Shawarby
Feb 20,2025Found the bathroom tiles we liked, helpful and friendly staff from ordering to pick up when delivered to store. Great products.
Apparao Chinta
Feb 20,2025Very horrible experience where most of the items were not in stock which they listed online. The inline team didn’t care to inform the status of delivery or stock. I need to call them ver frequently. All my items delivered after more than 3 months. I never ever buy again from easybathrooms.
Mark Ridley
Feb 20,2025The staff were great, very friendly and helpful, although on some occasions I did have to chase for responses for to check if adapted ideas on our plan would work. Overall it was a great service and would be a 5 star review if it wasn’t for their misleading pricing strategy. They always have a sale on and I’m yet to see items at their full price, bit like Sports Direct of the Bathroom world. We also recently wanted to add a bathroom storage cabinet to our bathroom and with a little bit searching found the same product from Go Bathrooms on eBay for a fraction of the price, imagine our surprise when it was even delivered by an Easy Bathrooms Van!
Richard moreleigh
Feb 20,2025Great customer service, Great price.
customer
Feb 20,2025We ordered some shower panels which were delivered on time but on inspection one of the edges was slightly damaged, I contacted our local store and spoke to Scott who was very helpful and offered us a solution to the problem immediately , first class customer service will definitely use them again.
Andrew Miles
Feb 20,2025Easy choices, excellent guides, easy decisions,easy communication easy,delivery easy everything!!
Thomas
Feb 20,2025Very helpful team,good service
Phillip Marsh
Feb 19,2025I ordered some tiles from easy bathrooms. Process was straight forward and the price was competitive. Delivered on the date I had requested. Only problem is they do not take returns otherwise I would have given 5 stars.
T P
Feb 21,2025Excellent from start to finish. Items ordered 30/01/2025 & ready for collection 06/02/2025… Good communication. Highly Recommend…