We care greatly about the happiness of each and every customer, which is why – if you have an outstanding problem with your order we’d really appreciate you getting in touch with us before reviewing & giving us the chance to resolve any issues.
Ok then... good experience.staf very helpful and helpful and happy give them a pay rise...so nice and polite 👍👍👍
The store manager at the Cheltenham showroom was exceedingly helpful from my first visit to view through to ordering for 2 bathrooms and a cloakroom, exchanges, deliveries and sorting some order delays; nothing was too much trouble. He answered my questions, helped with queries and decisions and gave excellent advice. The only issues I had were with your delivery service and the current trend of "kerbside delivery" - a nightmare for someone on their own who cannot lift Vanity units and baths!
Went in to the store to see the tiles in person then spoke to one of the representatives who was great. So very helpful, he sized up how many tiles were required and arrange for the delivery. It was made so much easier than me calculating incorrectly and having to return to the store more than once
Helpful staff. Goods ordered came in to plan. Very satisfactory service.
Great service ordered a radiator over Christmas and delivered on time brilliant.
Staff are very friendly and efficient, quite a knowledgeable about all products. Delivered on time.
Easy Bathrooms are the only supplier I use now. The quality is good for the cost and the aftersales service is excellent.
Efficient and great service from the staff at Weybridge!
I would give Donna, from the online sales team, a 5+ if I could! Donna was professional, corteous and incredibly skilled in dealing with things when they don't go according to plan ( in my case, a delayed delivery of a sample tile). Thank you very much Donna. After receiving the sample, I visited the store in Orpington and placed an order. I look forward to collecting my tiles soon.
Excellent staff excellent goods, delivered as too my request would definitely recommend.
Very good!!!
The item we chose was easy to order, the staff were very helpful and the order arrived when expected.Good communication throughout.
Very friendly staff, ordering made very easy and collection.
Very happy with my new bathroom purchased and fitted by Easy Bathrooms . Very friendly & helpful staff who guided us through the purchase of our bathroom. Fitting date was arranged than anticipated & installers were amazing and friendly guys. Customer service was great and delivery very efficient & was always kept up to date on what was happening. My bathroom has been transformed. Would definitely recommend and will be speaking again with them to transform my cloakroom. Overall experience great.
Lovely big showroom..helped us to find the exact shower cubicle to fit our bathroom. Also recommended a plumber, which was a massive help. I visited the showroom several times, met with Ben and Matt - friendly staff with good advice.
Thanks for amazing design and support when most needed
The installation team were extremely professional and hard working. They were on time every day and were clean and tidy. We can't fault them. We now have a beautiful bathroom
Awful customer service Got a faulty sink They never picked up the old one and left new one on the doorstep Sickening experience
Very good advice. Great showroom. On time delivery. Excellent.
Heather Cheetham
Feb 11,2025Really great communication keeping me up to date with the order as there was a slight error so the item took a little longer than expected. They did reimburse the shipping cost. Thank you