Great company to do business with. Pricing was great! Delivery time was fabulous! Very pleasant experience.
From my initial phone call to Encore, everyone was very helpful and I got the answers to my questions. I asked for my order to be identified by school and quantities--all was bundled and made it so easy. Thank you Encore staff.
fast service and quick delivery
Your company was nice, cooperative, and got me just what I needed. Thank you so very much!!!
We were provided with excellent customer service. Ashley Chapel Educational Center submitted an inquiry about headphones for our students. We received 50 sets of headphones. Very grateful for your generosity and kindness; Benny Leviner ACEC;
Wonderful service and product. Friendly and helpful representatives. Products of great quality. Expedient delivery.
Fast and cheaper than other companies!!!!!
Encore does an amazing job.
Excellent price and product, fast delivery and great customer service!
I rate THE COMPANY 5 stars,(although, I did not talk with anyone, on any issues, good or bad), BUT, the product is 4 star! #StereoHeadphones - Very flimsy! The ear pad area is much smaller than expected. Shipping, if I recall correctly, IMO, was a bit steep! More suited for school age children. Should be marketed as such! Audio comes through at a low level. So be ready to press them against your ears,...when necessary! All in all, they do perform well. Figuring they were so "cheap", I bought them in bulk, (20-25). So, when they "kick the bucket", I can just pitch 'em, and move on, to the next pair! I won't feel so bad, about letting them go.
Everything was what they said it was no surprises, prices were as stated, shipping was what they said it would be making for a great xmas unlike another place who stated that by ordering by the 16th of Dec the item ordered would arrive on the 23rd but try adding 17 more days. Encore did great in every category and I'll will be buying from them in the future as well as referring them to friends and family.
Quality of the product was poor and when I needed to send them back for replacement I was responsible for the return shipping. The replacement products were not sent in a timely manner either.
Great products and amazing customer service!
The product I ordered was a cheaply made product which I think encore needs to stop selling. However, customer service is everything to me so I gave 4 stars solely due to excellent communication and willingness to correct any issues!
Our PTO has made two purchases in the last year. We have been very happy with the headphones we ordered. What has made us even happier is the customer service. It is refreshing to have a person to contact and take the time to answer questions we have had. We are extremely satisfied customers!
Comfortable, around the ear with individual volume controls on each ear. Exactly what my wife needs to compensate for her impaired hearing while watching TV. If the company offered another choice including a pre-amplifier on the headphones, for those TV sets that are unamplified, then the product line would be complete and unbeatable. Price point is excellent for the quality and features.
One headphone arrived broken. They replaced it without question! Great service. The only reason I gave 4 stars is because the kids complain that it hurts their ears/head sometimes. May be too tight for their head, not sure. Thank you!
The service was great and the products were ever better!
A little better description would be helpful. I did not realize there was foam on the inside of the headphones. That makes them difficult to clean.
Jen L
Mar 02,2018I love working with Encore Data Products. The pricing is great, inventory is always available, and shipping is very quick!