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Reviews 818
Stephanie Lock
Apr 01,2014hi luke, many thanks for all your help . it might of taken us 3 months to sort out ,but you have been on the end of the phone anytime iv needed some help. many thanks. regards norman lock on behalf of NO5 HAIR&BEAUTY
Jim Rooney
Mar 31,2014Whenever I'm contacted the staff are always friendly and helpful but in a professional way. I have spoken with the same person (Luke) on several occasions which is also very reasurring. I always get lots of relevant information and I feel confident they are doing the best for me.
David Podmore
Mar 31,2014Luke's patience taking me through, stage by stage, all I needed to know to set up as a new user was admirable. I felt confident that I was going to get the best deal. Would recommend anyone to use energy Advice Line. Thank you
Paul Brown
Mar 28,2014Try Energy advice they are very helpful :)
Rhona Gwillim
Mar 28,2014Luke was very clear and helpful, and found me a very good rate for my electricity - better than what I have paid for the last year. I was impressed! I was contacted almost as soon as I filled in the online enquiry form, and the whole thing was done within a day.
Pat Arnold
Mar 27,2014Helpful consultant who quoted me a much better price than my present supplier, who then phoned me back with an even better price which he had negotiated with our present supplier so that they kept our business. Couldn't ask for anything more
Karen
Mar 25,2014All my questions were answered fully. I felt that my requirements were respected and understood. My new electricity provider was set up in a week. I talked to Craig, who was wonderful. Everything was so great I couldn't help worrying a tiny bit that I had been somehow scammed, but it was all legit.
Mr Alder
Mar 21,2014took a little longer than stated and the legal spiel at the end is just a ballsache but a necessary evil I know; As if any mortal could take all that information in, process it and give an informed answer
Allan Ward
Mar 19,2014Was called back by Craig who was very patient - I had to take several business calls during our conversation. All explained well by a very polite and helpful guy.
Pallavi Ravaliya
Mar 19,2014I have always been satisfied with energy advice services and always prefer to deal with raig as he has been dealing with our accounts from day 1.
Dan Hawcroft
Mar 19,2014Luke was amazing and went above and beyond to sort out my issues after taking on a new property. Was as simple as a few phone calls....wish the same could be said for Southern Electric but thats why Luke got me with EDF. Fully recommend.
Paul Spaldin
Mar 18,2014Craig Shepherd was very helpful.
Sue Tickner
Mar 17,2014A phone call from Craig at the Energy Advice Line was received by me first thing on Monday morning. My husband sent an e mail to the company on Sunday evening! How prompt was that. An excellent response time. Craig dealt with me very professionally, politely and patiently. (I'm a bit of an old girl and need to be dealt with that way!) Thank you Craig, for your help in searching for a cheaper electricity tariff, for us. Even though we use minimal electricity you still managed to save us money! And there is no charge whatsoever for this service. Amazing!
Paul Brooks
Mar 14,2014Got a call within minutes of entering my details on the web site. Their representative was very friendly and helpful and wasn't at all pushy. I was pleasantly surprised with how quickly we managed to agree the transfer of my electricity contract to another supplier at a decent rate. They even provided the termination letter for sending to my current supplier.
Julian Bennett
Mar 14,2014no pressure sales, unlike some other commercial energy comparison firms. to the point with no messing around and they give you time to work out the sums for yourself. have used before and will use again.
Roger Laishley
Mar 13,2014Just renewed both Gas & electricity with Luke, very good experience and great prices...
Simon Osman
Mar 13,2014Craig from Energy Advice Line once again has come up trumps with a very competitive deal on our electricity. Excellent advioce and ever so helpful.
Helen Edwards
Mar 08,2014For once we found a "compare" site that has REAL people !!!! You are actually dealing with fellow humans who are so good at understanding what you need and guide you gently towards that goal. Cannot recommend them too much.
Robert Lawrence
Mar 06,2014Craig Shepherd kept us fully informed as to the best deals on offer to us and took all the hassle of changing tariffs/suppliers from us making it a quick and easy transaction
Suite A, 2nd Floor, Burlington House, Burlington Arcade, BH1 2HZ, Bournemouth, GB
https://www.energyadviceline.org.uk
Sarah Dean
Apr 02,2014Very pleased with the service I received. The information was passed on in a clear and concise way and the operator was extremely friendly and polite. I would definitely use this service again and will recommend them to my friends.