Very pleasant, handled wlmy situation well and prompt responses. Very happy with the service from Vanessa.
Vineet was very prompt and directed me through everything I needed to know. Very polite young man. He’s a credit to you
Jo the operator i spoke with this evening was absolutely fantastic, been having issues for a few weeks, she knew exactly how to fix in a matter of minutes, extremely calm collected and professional lovely mannerisms extremely well spoken was a pleasure to deal with I wish I could speak to Jo every time! Thank you !!
Mohit was Very Helpful and sorted exactly what I needed
Kayleigh is very knowledgeable and thorough with the training. By far the best trainer i had at EPOSNOW.
There was great communication about my issue and Ben made it an overall good experience.
Cameron Wyatt has been helping us to sort out our issues. He has been really helpful. He has sorted out our problems and showed extra care and patience in ensuring our issues were resolved. Brilliant service, thank you Cam!
Victoria (Vicki) from Epos Now is absolutely incredible! She brings such a positive energy, always laughing and keeping the conversation engaging. Her expertise in till training is top-notch. She makes everything easy to understand with her patience and willingness to help. No matter the question, she’s there with a smile, ensuring everything runs smoothly. Definitely a massive 5-star experience with her! Great customer service. Highly recommend Epos Now. 🌟🌟🌟🌟🌟
Hi many thanks to jo very helpful and took the time to explain properly especially as we are only learning The system
La operadora que me atiende de nombre Michelle Calderon, es muy buena en su trabajo, es servicial y atenta. Su apoyo al cliente es espectacular
Was given some over the phone training by Jo on Bulk importing today. She is a great professional and explained everything so well. Never over explained and answered all my questions perfectly. 5* Thank you Jo!
Mohit was very helpful with my inventory issues. He was very nice.
Mohit Francis was very helpful and managed to get things sorted for me quickly great service
Niamh was superb. Very knowledgeable and very friendly. My Epos Now experience has been brilliant. Thoroughly recommended!
Excelente atención, y problema resuelto durante la misma llamada
Excellent customer service. Great explanation, very helpful.
I've been using EPOSNow recently and majority of the staff that I have spoken to have been very helpful, thank you to Oliver my implementation manager, tech guys Mohit and Cameron for helping me resolve my issues whilst setting up in the initial stages. It's looking good so far using EPOSNow so I am glad I have made that change.
Toby Parker is really clear and knowledgable when I have my training. With his help I have found it much easier to navigate which benefits my business. Mandy
I had the pleasure of being anssigned to John and I have to say, he provided exceptional customer service. From the moment I reached out, John went above and beyond to help resolve my issues, particularly with the back office setup. His knowledge, patience, and willingness to assist truly stood out. While other advisors since opening haven’t been as helpful, John was attentive, clear, and efficient in addressing my concerns. If you're looking for top-notch support, I highly recommend reaching out to John—he’s the best!
Naanbake
Mar 07,2025Always very helpful and provide really good info in details