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Reviews 802
Chris Leuty
Mar 03,2025Switched to epos now card payments with much better pricing than our existing card processor. The technical setup process with Vineet was smooth and we were able to take card payments on our new terminals within half an hour.
Kirsty Hughes
Mar 03,2025Outstanding Customer Service I had the pleasure of speaking with Adam Ashes from Epos Now, and I cannot praise his customer service enough. He was friendly, professional, and incredibly knowledgeable. He took the time to understand my issue and went above and beyond to ensure it was resolved quickly and efficiently. What stood out the most was his patience and willingness to explain everything clearly, making the entire process stress free. His commitment to excellent service and genuine willingness to help made all the difference he is a credit to the company!
Y N
Mar 03,2025probably the worst company ive ever come across, the sales reps are the biggest liars to have ever walked this earth. They will promise you the world and agree to everything you ask no matter how complex or custom it is to your business, their response will be they can definitely do it. now there calls are recorded but heres the trick, youll never be promised these things on the call or ever be on the phone longer than a minute, theyll get you on to a video call where they will promise anything just to get the sale. you end up signing up as theyve just promised you everything you require. then boom it isnt what they said the software is the most generic a basic software ever made, i could code it in a day. i complained on the very first day but guess what conveniently they dont record the video calls where all the promises are made and to add salt to a dire situation, youre locked in as b2b contracts have no cooling off period and guess what, they wont tell you that either! its so funny to see the 5 star reviews and its so obvious the company has its staff bump up there stars on here, if you want to see the real reviews just take a look at the 1 stars, 90% of them are missold allegations so its not a shock not recording video calls is there tactic. its a shame because 90% of my customers use epos systems and have asked about epos now, i have told them no matter what stay very very clear of this scam of a company.
Melissa Uhrick
Mar 03,2025clips.Tap403619clips.TapUse the edit icon to pin, add or delete clips.Tap on a clip to paste it in the text box.
B V
Mar 02,2025No le pongo 0 pq no se puede esperando una devolución de casi 500€ desde hace 34 días nadie sabe nada nadie soluciona nadie devuelve lo peor de lo.peor ya están denunciados
Gail Cochran
Mar 02,2025Mohit Francis was so patient and supportive while helping me today with updating my inventory. Thank you so much. EPOS is lucky to have such an team member!
Mohammad
Mar 01,2025Mohit, Did very good and he was patient with me and support me during a really busy and hard time, Thanks Mohit
Happy AJ Fan
Mar 01,2025We've had epos now for a few months now and have been generally happy with the system although it's very basic. We've recently had to do a small refund and we found put to our horror they have a standard £25 charge even for a 50p refund! Always check the small print, we are now looking for a new provider!
Raniero Tombaccini
Mar 01,2025We cancelled because we had too many problems with their system and it was almost impossible to get any help on the phone when needed, causing loss of business and waste of valuable time. Upon cancelling they ask us to pay for what they call “Protect Now Care Plan” for a further 18 months because in contract (even if we could never use the service). After 18 months, we still found it very difficult to get through to them and pass security and spend over an hour on the phone to cancel this plan as well. I will never recommend this company to anybody.
Karolina
Mar 01,2025I had a meeting today with Kane Miller. I have never had contact with Eposnow before and my first language is not English, but everything was explained to me in an understandable and simple way. Kane was very patient and understanding. Thank you.
Emil
Mar 01,2025Bien explicado y profesional de Lexell
L. R.
Mar 01,2025Yovanny was wonderful.
donna
Mar 01,2025mohit. good serive. quick and easy
Bilal Chauhan
Mar 01,2025Kane was very professional/patient in explaining and helping me with everything that need help with. I am very satisfied with the service he provided me. 10/10
Michelle
Mar 01,2025Adam Ash.... Provided the most information about my new acct for my business ever. I am greatful to him and his professionalism. Very patient and informative. I love good customer service.
Emperorr rr
Feb 28,2025Mohit. Was really helpful
Sheldon Tourout
Feb 28,2025Mohit was awesome to deal with. He was friendly. Hit the problem solved right away. Hope I deal with him everytime I need to resolve an issue
Michael Spradling
Feb 28,2025I am opening a new business and the day of; I don't have my POS system completely set-up to receive payment. Thanks to the Epos now team, Michael Trujillo & Yovanny Jimenez specifically, got my system up, functional, and me trained up literally 45 minutes before we opened the doors for our 1st day of business. What amazing customer service! These two gentlemen went above and beyond to help Bargain Binz South in Hampton, GA serve our new customers. Bravo Zulu!!!!!
Asian shop CASTLEBAR Ireland
Feb 28,2025mohit francis is good expain with software
Norwich Business Park, 3 Whiting Road, NR46DJ, Norwich, GB
http://www.eposnow.com
Teresa Newman
Mar 03,2025Alex was very helpful and patient