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Reviews 86
Genuine Consumer
Jan 30,2025Can’t fault Aaron and his team. Completely on the ball, very efficient and more or less instant turn around in everything. 11 out of 10.
Jules
Jan 25,2025My experience with Equivo was excellent fron start to finish. Total communication throughout the process, they sorted everything for a very reasonable price and got back all my money in the process. Wonderful company of professional people.
alathia palmer
Dec 31,2024Amazing debt collectors! Fast, efficient and they walked me through every step of the collection process with great communication. There are some costs upfront but everything is paid back to you once they find your debtor. A corrupt wedding dress shop (Brides and Bells Font Hill) promised me a fitting, and deadline date for my dress, but after payment - I was ghosted. All calls and texts were ignored and i was even threatened when I tried to challenge such poor customer service in person. I filled a small claims lawsuit against the owner and Equivo helped enforce the judgment. Alison, Lucy and Divisha in particular were lovely! They quickly got on my case, escalated it from county court to high court, and obtained a writ of control on my behalf. Shortly after, debt collection officers made contact with the defendant and were able to organise a payment plan. After a wedding dress horror story, I’m finally able to get back all of my money plus interest! Thanks to this brilliant company. Would recommend to anyone!
Paul
Dec 31,2024Aaron and Jonathan and the team were wonderful. Took care of everything and made a stressful experience as simple and easy as possible. Cannot thank them enough. And I cannot recommend them highly enough
Julia Henderson
Dec 12,2024We are a small recruitment business and we turned to Equivo to help us when we had exhausted all other means of collecting almost £20k in debts for services we had provided to a very high standard. The client was solvent, but simply refused to engage with us ignoring our calls, emails and even a CCJ. Equivo completely understood how being owed money you have rightly earned can impact small business. They completed the task of recovering the debt with resilience and thoughtful communication and I cannot thank them enough.
Stephen
Dec 11,2024A tough job completed with resilience and consistency, kind and understanding communication, the entire team were always available and professional, but I must highlight that I owe Alison Theobald a Coffee and maybe even a Doughnut. Highly Recommended
Jack G
Dec 10,2024I hired Equivo to help regain access to a property. They were very responsive and able to find a time the following working day to attend. Throughout the process their services were very professional and well organized. It really took the stress out of the situation for me. I'm pleased to say they also successfully helped me to access the property.
Jack Bateman
Nov 28,2024Outstanding service. Everyone at Equivo was so helpful. I couldn’t recommend them highly enough and already have to friends and clients. Being owed money that you rightfully deserve isn’t nice. They reassured me that it would get funds and did.
Wendi
Nov 05,2024Equivo were responsive, communicated well and carried out the required collection of outstanding money quickly and professionally. I will definitely use their services again.
Ferhat
Oct 28,2024They're taking my car without approval from the finance company they work with. They haven't known where the car is for days.
N R
Oct 23,2024I was thoroughly impressed by the professionalism Aaron Conn and the team at Equivo demonstrated throughout the entire process. They provided exceptional service, consistently ensuring that every task was completed in a timely and efficient manner. One of the standout aspects of my experience was their clear and prompt communication. Every question I had was addressed with meticulous attention to detail, and they kept me informed at every stage. Equivo exceeded my expectations with their commitment to quality and professionalism. I’m confident I made the best decision in choosing Equivo, and I highly recommend their services to anyone seeking assistance in this field.
Amelie
Oct 20,2024Excellent company & excellent service. I have recommended Equivo to a number of friends and clients, and will continue to do so. The service, experience and help in complicated cases has been second to none, including assistance on legal issues where appropriate. I will continue to recommend Equivo and would never use another HCEO company.
Beverley Street
Oct 18,2024I can not rate Equivo highly enough. From the very first contact I have found them to be very easy to deal with and they have shown a level of professionalism and competence that I have not experienced previously with other similar companies. Both Jonathan and Alison have gone above and beyond and could not have been more professional. An excellent company who I can wholeheartedly recommend without question.
Peter Devlin
Oct 17,2024Absolute bunch of W anchors. No one has any idea what they are doing, completely disorganised. Act on behalf of companies as they say. Companies they represent have no idea what they are doing, never anyone available to speak to. Taking me to court without sending any documents. Even sent me someone else’s debts, name address bank account numbers attached to county court documents. Really looking forward to the hearing I will be showing the judge exactly what they are about. Try to push court matters as quick as they can in order to manipulate the court process or secure default judgement. Then once documents sent (which should have been sent before court action) tried to charge £3500 for the pleasure. Will keep you all updated on my crusade. Even 1 star is too much for these uneducated chance takers. FOS now involved and not to pleased with their dirty tactics. If you do have the pleasure of dealing with them be aware they don’t tell the truth and don’t follow processes. Report them to FOS. They act on behalf of other companies, the companies then tell you to speak to Equivo direct who have no idea what day/year/week or what is going on, spent 1.75 hours in a call to a poor young lass who had no idea how to answer or deal with complaint and no information to give me, absolute waste of mine and her time that was when she could hear me, and after waiting 20 minutes in a que.
Neddeh
Oct 06,2024Although we didn't achieve the outcome I was hoping for (it was a long shot and realistically I attempted to chase this debt at too late a date), Equivo have been communicative and detailed. Alison in particular was great to work with. If I ever have another debtor that won't play ball I will be going back to Equivo first.
paul goldstone
Aug 24,2024the team at Equivo were super polite and efficient. I would use them again if I had to!
Angie
Aug 16,2024Equivo have been so helpful, Didn’t have a clue and they explained everything, I really wasn’t hopeful because the person who owed me money was really not a very nice person owed lots of money to a lot of people he’s very dodgy, But a huge thank you to Lee he was able to get payment, Hopefully I won’t need bailiffs again but if I did I would definitely use Equivo highly recommended and thank you to Alison on the end of phone and email 🙂
RoAnsell
Jul 29,2024After searching for a company to recover money via a court order, we selected Equivo and couldn't be happier. They talked us through the process of upgrading our court order, helped with the process and then enforced the HC Order, recovering the money. Would use again if in a similar situation.
Alan Parsons
Jun 17,2024Aaron dealt with my complex case efficiently and extremely quickly, and it was brought to action promptly - especially as courts are notoriously slow. The agent on site was courteous and professional, and worked with me to make the situation as smooth and manageable as possible. Would definitely recommend.
Guest Mr d j brown
Feb 11,2025Equivo your saying to my review you had no involvement with my case oodle finance aproched you to eirher get more money from us or get car back what a load of tosh what goes around comes around