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Reviews 41
Sea kayaking Into the blue
Apr 03,2025As of April 3rd company no longer stocks the dagger stratos 14.5. Very disappointed as this was my local go to company for kayaks and kit. Use canoe and kayak store for better service!
S Lealan
Mar 21,2025Absolutely brilliant service. I ordered 2 life jackets and a drybag and they came first thing the next day. Absolutely perfect. I would definitely recommend this company and I'd use them again.
robnielsen61
Nov 10,2024I bought my first full-length winter wetsuit from Escape Watersports and it was an excellent, easy experience. I found the Ripcurl Freelight 4/3 wetsuit on their website and it was by far the cheapest price I'd seen. I was a little nervous about sizing and making sure I got the right fit. The sizing guide is pretty accurate - I'm 6', around 80kg with a 34-36 waist, and LARGE fits like a glove, tight but not too tight. FYI - I'm a 63-year-old Aussie, just getting back into surfing (bodyboarding), reasonably fit and trim, however, over the years I've picked up a little baggage around the tummy... but if you were younger, and slimmer (and most of you will be... dammit!) you could consider a MEDIUM or stick with LARGE... however, I'd strongly suggest trying one for size instore first... I didn't do that obvs, because who ever takes their own advice?! Escape Watersports gave me the best price, excellent customer service, and super-fast (& free) delivery... I can't recommend them highly enough... it's Two Thumbs Up from me!
Anthony Murphy
Nov 09,2024Purchased a swimm hat for a present for a natural swimmer it cost just under £25 but when oped it was dirty? Obviously pre worn or sent back 🤔 you just don't expect it at this price due to the swimmer needing it for a group swimmer I had to wash it ? Washing brand new stuff? Emailed company reply was did you take a photograph 📸
Elinor
Oct 29,2024Ordered a jacket which was at a great price and arrived within a couple of days. Excellent service, would recommend!
Chris Hatton
Jun 20,2024Outstanding, awesome, brilliant and fantastic are some of the words that come to mind when dealing with Escape Watersports. These guys really know their stuff when it comes to watersports. Unlike other kayak shops I've experienced they have live stock on their website so if it shows stock the have it! I wanted to handle many different types of kayak paddle to see size and weight differences and everything I wanted to look at they had. Nothing was a problem and their expertise were amazing. I highly recommend shopping here. If you can venture down to their shop this is a must! 10/10.
Paul
Jun 11,2024Neoprene pants half price at £35 and free delivery , xxl (I’m 6’2”) and fit great and looks decent quality . Items arrived via Royal Mail with regular updates to delivery status three days later , would recommend and will use again myself in the future .
Arthur Phillips
May 26,2024Extremely disappointed with the product and the aftersales service. I bought a YAK Horizon size L drysuit in November 2023 and tried it on. The neckseal was unbelieveably tight and hurt putting it on. I am slim build with a smallish head. I registered this with Escape asking if I should trim it lager. The said no it would get easier with wear. It was March before I started using it and after half a dozen times the neck seal split, at which point they said they didnt cover seals and I had it get it fixed on my own cost. I persevered my arguement to no avail. Why they offer advice on stuff they dont cover I do not understand. I am very disappointed with the suit, not only was the neck seal so tight and failed, the built in socks are massive, big enough for a size twelve or more and as my feet are size eight I have to push all this extra material into my dinghy boots which then really squash my toes. I am 72 and have had a selection of drysuits over time but this is certainly he worst and the worst after sales service.
LM
Apr 16,2024Loved the rash vests I bought for myself. Fast delivery. Thank you!
Bright Phase Ltd
Mar 08,2024Purchased flotation device and neoprene shoes for SUP. Purchase, delivery comm'n, speed of delivery, packaging all good & easy. Haven't used gear yet but it all looks as described. Satisfied customer.
Charlotte
Mar 02,2024Ordered some Palm Zenith dry trousers & Palm Clutch gloves from Escape Watersports and they were so quick getting my order dispatched that it had arrived by 10am the next morning, just in time for my Sunday paddle club! My order arrived in perfect condition without loads of plastic packaging and I was super pleased with the service & would definitely order from Escape Watersports again.
Tracey Hayes
Oct 26,2023I researched the best place to buy C-skin hats and Escape Watersports ticked all the boxes. Excellent Trust Pilot reviews (I usually check companies on here before I buy from them), free postage and free returns. I bought 2 in different sizes and it was SO easy to return the one that didn't fit. I don't have a printer at home so it was fab that one of the options available was for the Post Office to not only pick up the parcel from my home on a day of my choosing but, to also provide a pre-printed returns label for me to fix to the package. Within minutes after collection I got my email from the PO to confirm the parcel had been picked up. It arrived back at Escape Watersports the following day and I was refunded on Thursday - the parcel was collected on Monday. I'd thoroughly recommend and I'd use them again for sure! Thanks
Ian Sutherland
Aug 11,2023Used this company twice now. Impressed with the speed of delivery, price and quality. Website is simple to use. Would have no problem recommending them to anyone. Nice Job! you have another loyal customer.
Shakey
Jul 21,2023Used EW on several occasions and never had an issue. Efficient delivery with good updates, fair priced and wide amount of stock No issues recommending and will definitely use them again
Tom
Jul 14,2023Quick response from Beckii in Customer Support. Wetsuit arrived very quickly and is great. Very happy.
LV
Jun 01,2023Excellent company. I've ordered an absolute ton of kayaking gear (including a kayak) from them over the past year. Shipping is always very quick and on the one or two occasions I've had to contact customer services about something, they've responded very quickly. They have a huge range of gear and competitive prices, and they're usually the first place I check if I need something new. Returns are very simple too, and they pay for postage of returns, which is unusual these days.
bruce
Apr 27,2023I ordered an item that sadly didn't fit. The returns service was AMAZING. Simple, accurate, FREE online. Royal Mail will EVEN collect !!
Howard
Dec 29,2022I recently purchased a pair of Sola neoprene socks for use whilst paddle boarding. I had a quick response to a query about sizing of the socks. On receiving the socks the advice given turned out to be spot on. There was a slight delay in delivery due to Christmas post and again I received a quick response to an email query regarding this. The socks are just what I required and fit really well inside some water shoe's. I found their web site easy to use with useful information about the products advertised. I would happily use this company again for future purchasers.
Aaron Stowe
Sep 03,2022Fantastic… quite simple really! Great price on the products I required, kayak, paddle, little fish and some other bits and bobs! Super quick reply regarding some queries about collection and lots of support throughout the purchase process. Got to say with all honesty that it was a pleasure dealing with everyone at the company. Special mention to Becx for her support and to the young man with the van who helped me load my kayaks and put me straight on techniques for loading and tying down, didn’t catch his name, but I’ll be looking out for him when I paddle to wales… Thank you
Terry
Apr 09,2025I purchased my Ripcurl cabin bag on Sunday from Escape Watersports as a sale item, I was not expecting a DPD fast delivery which was free and my bag arrived lunch time today Tuesday. I highly recommend this company for service, reliability and cost. Thank you very much, Escape Watersports.