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At eufy, we believe great products and true smart home technology is thought out thoroughly. eufy's smart home technology is built from solid foundation of care from all of us as one company. We don't only care about functional performance, but we think ahead of our consumers to build our products with care, to suit their needs, all seamless with no hassle. That's how we create intuitive, human-first technology that frees our consumers and their families from worries. And enliven their life to be one they truly love. eufy, built with care.
Reviews 734
Heidi Wagstaff
Jan 31,2025I appreciate the email that notified me there is a delivery exception. I really want to know how much longer before I get the product as I am anxious for the increased security.
Eunice Herko
Jan 31,2025Love this lock can be used anywhere lock and unlock with phone nice
Makiko Reghenzani
Jan 31,2025Very bad customer support service. I have robot vacc and still have a warranty, send them all the info and video of the problem (it stop working) . They can’t help me ! Very expensive vacuum if doesn’t even last 1 year! Not recommend at all.
Kenneth Miller
Jan 31,2025I like your products, however, I buy through the American Airlines shopping portal, They do not award points as advertised, American Airlines claims they cannot validate the purchases I made Direct from your website through their portal. I don’t have this problem with any other purchases. If you can help, please let me know.
Mark P
Jan 30,2025OEM products are better than any knock offs And cheaper to
Jan Coats
Jan 30,2025Replacement parts are the correct size
April Combs
Jan 30,2025Had an issue with our eufy robovac. I called explained the issue and it was taken care of. Very helpful. Within 5 days I received the replacement. Best customer service experience.
Danny Nguyen
Jan 30,2025It’s working nice
John R
Jan 30,2025Ontime and item works
Hashem Samin
Jan 30,2025It was good in all but the deadbolt came broken
John Sullivan
Jan 30,2025couldn't,,,,and still are unable to download the security camera app to my computer or phone. kept asking me for a separate email address???
Kyle Shoji
Jan 30,2025First I ordered what was supposed to have been the correct item (dustbin with pre filter included) after discussing my need and informed this is what I need, but when the package arrived the item was broken (dust bin) and the part I looking to replace (pre filter) was not even included in the item. I need the pre filter. Not the bin. But you went ahead and sent another dust bin with no pre filter again without discussing with me the possibility of refunding that dust bin and putting the credit towards the pre filter. Now you have sent me another dust bin which now I have to wait for it to be delivered, refuse the item by going to FedEx office and dropping it off, wait another few days before you can issue a refund. While all you could have looked through the past email which was still in the same thread if email; I expressed I'm only looking for the prefilter. Poor customer care quality and seem to only care for quick fixes and not the right fix for the issue
William H Konow
Jan 30,2025There isn't customer service at Eufy. I have waited over 2 months for a resolution to a security camera issue and the best Shane could do is send me 2 old style S340 solar panels and 2 cords ,not the newer redesigned S340 solar panels which are larger. Your customer service phone line is virtually nonexistent. After about 20 calls, I could only get through once with little help
James Esposito
Jan 30,2025Good camera. Using window mount. Mounting stand should be removable. No instructions on how to remove from swivel joint.
LINDA
Jan 30,2025Easy to set up and works great
gretchen
Jan 30,2025You sent me filters that don’t fit in my robo vacuum. Eufy 11S max. In the chat I specified what model I had. You should have told me no other filters were needed.
Mohammad Taghavi
Jan 30,2025i have read too many negative comment about after market cheap stuff so i decided this time i will buy parts from this site and i will not be sorry.
Regular Mario
Jan 30,2025This battery powered WiFi video doorbell is our second Eufy product, the first being a robot vacuum, and decided on it because we’re very impressed with the quality for the price. Doorbell setup instructions were extremely simple and it works perfectly. Picture quality is super sharp and audio clear. Highly recommended.
Steve Gasner
Jan 30,2025Responsive and proactive
kermit cole
Jan 31,2025user friendly parts ordering, reasonable pricing