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At eufy, we believe great products and true smart home technology is thought out thoroughly. eufy's smart home technology is built from solid foundation of care from all of us as one company. We don't only care about functional performance, but we think ahead of our consumers to build our products with care, to suit their needs, all seamless with no hassle. That's how we create intuitive, human-first technology that frees our consumers and their families from worries. And enliven their life to be one they truly love. eufy, built with care.
Reviews 734
sally Kline
Jan 26,2025I am very satisfied with the eufy security set up that I just purchased. It was easy to set up and the installation of the cameras was also relatively simple. They seem to be doing the surveillance that I was needing. It was also on sale which made it affordable for me. I would not have been able to purchase it had that not been the case. Thank you for your product.
John
Jan 26,2025after continually email I still have same issues even after I updated the app and deleting and resetting app and cameras .its impossible to silence the alarm no matter what setting you use .all packed up ready to be returned .warning before you part with your money check other cameras and makes 1st
Penny
Jan 26,2025First. Order was delivered 6 days after the delivery was marked delivered by swiship and you. Second. Online tracking show item was delivered when it was not. Process to tell you was opaque and cumbersome. Third (which is why you got 2 stars and not 1 star) the item finally showed up.
Angela Shepherd
Jan 25,2025I got the video doorbell c31. Worked for about a week. Then very rarely works. Never rings an alert on my phone now and eufy ignore me. Only had it a month. Feel frustrated as was £100 and got for peace of mind.the SD card I got is correct but doesn't record. Did at first. Basically the device is faulty but despite contacting them several times no reply only to say looking into it. Looking into what? I need a replacement or refund. 😡
Casey Ledet
Jan 25,2025Everything was pretty easy to set up, but I had one camera out of my four that would not link up or charge a support. Phone number would be helpful.
Craig
Jan 25,2025I ordered replacement parts on January 10th. Today is January 24th and the parts have yet to arrive. You selected the USPS to ship the parts and they are the slowest and most unreliable shipper in the business. You provided the resources to track my shipment and with that tool I found that the parts have been within 30 miles of my house for the last 12 days. Calling the USPS tracking help line gets you an automated system where you can have a real person call to help within 2-3 business days, which is not helpful at all. Next time, please ship your products with any shipper other than the USPS.
Anonymous
Jan 25,2025I didn’t receive the breast pump in time for the baby shower. As a matter fact, I still haven’t received it!!!
Irwin Casiano
Jan 25,2025Replacement item fit perfectly and arrived in the mail fast.
Timothy Baker
Jan 25,2025these cameras are great. buying 2 more.
Joanna
Jan 25,2025I LOVE these cameras! theyare much more clearer than any other camera I have used (Ring, Arlo) and they don't need a subscription! The customer service is also great, never had an issue. If they disconnect, they reconnect no problem, not like the Ring which sometimes I have to physically reset :( Def worth the purchase
Michael Lim
Jan 24,2025It’s easy to setup.
Gertrude K
Jan 24,2025Easy ordering, website is great and delivery within a few days. Got 2 of the little spinner brushes for $10! Don’t wait, change the brush sooner than you think! Makes a big difference.
Kathy Barnhart (The products are ordered in my father's name (Rodney Norman).
Jan 24,2025I had a question about my replacement Eufy and the customer service representative answered it thoroughly and courteously.
Leellen Rogers
Jan 24,2025There were no screws with my replacement bumper!
Oren Lusher
Jan 24,2025It was easy to get. Shipping was on time. It very easy to set up.
Ebony Murrell
Jan 24,2025Shipping took quite some time, and for some reason the order said "Canceled" when it wasn't. That being said, the batteries did eventually arrive and they work fine.
Gary
Jan 24,2025The company sells great products. Only criticism is that the communication and differentiation of their product options on the website is poor. Wired, not wired, storage, number of cameras, solar etc annoying to figure out.
Jerry Mikkleson
Jan 24,2025easy to set up
Pixi Gable
Jan 24,2025Excellent quality of spare parts. And quick service
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TechNextDay
3 Landerry Industrail Estate, School Lane, PO20 9ER, Selsey, GB
MS
Jan 26,2025Very easy to find the needed parts and they are reasonably priced so you can repair your unit without it costing a fortune.