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At eufy, we believe great products and true smart home technology is thought out thoroughly. eufy's smart home technology is built from solid foundation of care from all of us as one company. We don't only care about functional performance, but we think ahead of our consumers to build our products with care, to suit their needs, all seamless with no hassle. That's how we create intuitive, human-first technology that frees our consumers and their families from worries. And enliven their life to be one they truly love. eufy, built with care.
Reviews 734
LB
Jan 30,2025I have been flooded with ads since order was placed. Enough is enough.
Patricia Sanders
Jan 30,2025The rep listened and figured out a solution to my problem. Best experience I have ever had!
Ral
Jan 30,2025First item shipped was damaged, but customer service answered quickly and made the process of replacing the item very fast and easy
Allan Aquino
Jan 30,2025In eufy I can't see my purchases, status of purchases I don't trust trustpilot
Gary Hoffman
Jan 30,2025Not user friendly at all to sync my smart phone and the two S-340 cameras I bought. Also, the small pamphlet that comes with the cameras was poorly designed, poorly made, poorly phrased and helpful...probably all to save the manufacturer some bucks. Had to go to my Apple store twice to get things right...and I'm not a tech failure as a rule!
Cindy Latiolais
Jan 30,2025I love it This is my second one it’s quite and gets the job done. Couldn’t be more satisfied!
Terri
Jan 30,2025Eufy is always great, delivery or customer service!
James K
Jan 30,2025Pretty amazing products. Ordered video doorbell, smart lock, indoor camera. Easy to install everything and app is user friendly. Camera quality is very clear
Eve Bruins
Jan 30,2025Receive the part in a very fast shipping method
Chara Guy
Jan 30,2025Ez peazy lemon squeezy
James
Jan 30,2025The order process was flawless. My order arrived on time and wasn’t damaged.
Mike
Jan 30,2025Great experience. From the order which was very easy to the shipping which was equally as quick.
Peter Bacchiocchi
Jan 30,2025Love the product but still waiting back to hear from tech support to figure out how to get the continuous recording function to work!
Tim Rouse
Jan 30,2025Great product, easy install
JOHN
Jan 30,2025After setting up the Home Base 3 using instructions, it fails to connect to the only compatible device I have which was a doorbell. In fact it disabled my chime which now does nothing but continually dings. Very frustrating. Totally useless at this point.
JB
Jan 30,2025The worst customer support I’ve experienced in a long time. While most companies have progressed into new and innovative ways of dealing with returns. Eufy is antiquated and seems to be going backwards. I will not purchase directly from you again and if (BIG IF) I ever purchase any of your products I will order from another retailer that actually understands the customer in todays market.
Mateo Salazar
Jan 30,2025Easy to assemble and no monthly fee. Would like 24/7 recording.
Constance Morrison
Jan 30,2025I've been using Eufy for about a month. Like: it does what it is supposed to do. Does a light cleaning of the floors and carpet. I boosted the suction to max, so it gets more of the cat hair. I take up everything (cords, rugs small tables even). It can work around the small furniture, but I prefer it to have a clear path. We have hard wood floors and they look great afterward. Don't like: the vacuum extraction into the bag (when the robot is in the port) doesn't work very well for cat hair. The vac then stays full and there is nowhere for dirt to go so it drags around a dirt trail. I frequently have to stop and manually unplug it. It also gets caught on the carpet edges, so I pretty much have to babysit it and can't schedule it to run unless I am home watching it. I've learned to take up the smaller area rugs, but the large area rug is still a problem. I wish the charge would hold just a little longer so it could finish in one charge - it takes so long to recharge. Overall: Even with the cons I listed, I think it is a useful product for light cleaning. Because of all the prep work, I only run it once a week.
Ray Lopez
Jan 30,2025Very User Friendly! Even a dummy like me was able to install with great instructions from the Eufy app. Highly recommended!
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Michael Lombardi
Jan 30,2025Easy to load and install Very clear Great cost savings